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Operations Coordinator

2 months ago

Wakefield, Massachusetts, United States Jobot Full time
About the Role

We are seeking a highly motivated and detail-oriented State Operations Coordinator to join our team at Jobot. As a key member of our organization, you will play a critical role in helping our clients navigate the Medicaid extension program.

Key Responsibilities
  • Input demographic information into our proprietary software
  • Build out client's Medicaid extension application materials
  • Compile and send applications to state programs
  • Follow up with applications
  • Create weekly spreadsheets of active cases for certain states
  • Search for and find Medicaid IDs and commercial insurance
  • Case organization
  • Build positive rapport with state contacts and others as needed
  • Work closely with our team and state contacts to ensure processes are efficient and effective
  • Attend weekly case reviews representing the State OPS department
Requirements
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Effective time management and prioritization skills. Multitasking a must
  • Proficient in Microsoft Office Suite or related software, especially Excel
  • Excellent organizational skills and attention to detail and accuracy (proofing skills)
  • Basic understanding of clerical procedures and systems such as recordkeeping and filing
  • Ability to work independently yet seek clarity as needed
  • Think proactively and make good decisions on behalf of the team and management
  • Demonstrate creative problem-solving and big-picture strategic thinking
  • Be adaptable and open-minded while thinking of creative solutions
  • Work effectively with PFA teammates and external vendors whether remote or in person
  • Demonstrate accountability, teamwork, and collaboration through communication
  • Ability to work in a fast-paced position in a high-growth organization
What We Offer
  • Hybrid schedule with 2 days onsite required at our Greater Boston corporate office
  • Insurance background helpful but not required