Store Operations Manager

2 hours ago


Kansas City, Missouri, United States Team Car CareJiffy Lube Full time
Job Summary

We are seeking a highly motivated and experienced Store Operations Manager to join our team at Team Car Care/Jiffy Lube. As a Store Operations Manager, you will be responsible for overseeing the overall guest experience and ensuring the smooth operation of our Jiffy Lube stores.

Key Responsibilities
  • Provide store-level leadership to Teammates through coaching, training, and performance management
  • Manage the financial health of the store through sales, inventory control, and cash management
  • Build and develop a winning team using recruiting tools, sound interview techniques, and retention strategies
  • Create Teammate work schedules, ensuring proper coverage and business needs are met
  • Set the example for exceptional guest service, including resolving guest complaints
  • Ensure the building, equipment, and grounds are well maintained
Requirements
  • 3+ years of retail management experience, preferably in the automotive industry
  • Proven track record of driving sales and managing profit and loss centers
  • Ability to motivate and inspire Teammates
  • Excellent communication skills, both written and verbal
  • Willingness to comply with all relevant regulatory and compliance standards
About Team Car Care/Jiffy Lube

We are a leading provider of automotive services, with a network of over 500 Jiffy Lube stores across North America. We are committed to providing outstanding quality customer service and fostering a dynamic workplace environment that promotes growth and development.



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