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Technical Maintenance Specialist

2 months ago

Aurora, Nebraska, United States Ocado Group Full time
Maintenance Engineer

At Ocado Group

Company Overview

Ocado is a leading UK-based enterprise listed on the London Stock Exchange (Ticker OCDO). We are one of the largest dedicated online grocery retailers, operating various retail businesses under multiple banners, alongside our innovative Ocado Solutions division.

The Ocado Solutions division is dedicated to delivering cutting-edge robotics technology, known as the Ocado Smart Platform ("OSP"), to our prominent retail partners globally. OSP encompasses access to our advanced physical infrastructure solutions, enabling highly efficient warehouse operations for the single pick of products, along with comprehensive proprietary software applications and advanced robotics essential for running a world-class online grocery business.

Our unique, proprietary technology is poised to revolutionize the shopping experience for consumers worldwide. We have collaborated with major retailers to redefine the grocery customer experience through the adoption of our centralized, automated online retailing model.

Role Overview

The Maintenance Engineer will report directly to the Engineering Team Manager assigned to the respective shift. In this role, you will be responsible for responding to engineering faults, conducting both reactive and planned maintenance activities, and participating in continuous improvement initiatives within our state-of-the-art automated Customer Fulfillment Center (CFC).

Key Responsibilities

The Maintenance Engineer's daily tasks include:
  • Addressing mechanical and electrical breakdowns, troubleshooting to identify faults, analyzing issues, and executing repairs promptly to minimize operational downtime.
  • Maintaining accurate records of work activities, tasks performed, and parts utilized.
  • Conducting assembly and sub-assembly repairs by adhering to written instructions, blueprints, and schematics.
  • Collaborating with fellow Maintenance Engineers to enhance machine reliability on existing and new equipment, diagnosing breakdowns, and ensuring that labor direction and planned engineering activities align with operational support.
  • Providing first-line support to operations by monitoring the activities and efficiency of the Grid and Robots, escalating issues to Engineering Operations for further inspection.
  • Investigating any operational stoppages on the grid and resolving them, including escalating to off-site support and remotely connecting to the Robots.
  • Monitoring the status of both Robots and the physical grid, including investigating locked grid cells and overall Robot health.
  • Conducting quality inspections to ensure that all work is completed to safety standards.
This job description provides a summary of typical functions of the role and is not an exhaustive list of all possible responsibilities. Duties may vary and additional tasks may be assigned as necessary.

If hired for a site in the initial stages of operation, the first 6 to 9 months will involve training, which may require travel to other sites for knowledge acquisition. Responsibilities may differ during the startup phase, but will align with the defined role once the facility is fully operational.

Candidate Profile

To be considered for this position, candidates should meet the following criteria:
  • A minimum of two years of relevant experience in mechanical or electrical fields.
  • An Associate's or Vocational degree in a related discipline or advanced training with at least three years of experience is preferred.
  • Experience in performing electrical or mechanical maintenance, including predictive and preventive maintenance.
  • Proficiency in diagnosing and documenting equipment failures, resolving issues, and executing repairs.
  • Strong communication and interpersonal skills, with the ability to effectively share knowledge.
  • Excellent organizational skills with the ability to prioritize tasks.
  • Comfortable working at heights.
  • Solid technical skills related to automation hardware and software.
  • Strong analytical skills with attention to detail; effective problem-solving abilities and a practical approach.
  • Experience with computerized maintenance management systems (CMMS) is preferred.
  • Proficient in using PCs, including applications like Word and Excel.
  • Willingness to work a shift-based schedule, including nights and weekends.
This role requires flexibility due to the 24/7 nature of the facility, necessitating a shift pattern that includes days, nights, and weekends.

Physical Requirements:
  • Ability to ascend and descend ladders and stairs.
  • Capability to move between worksites and perform tasks in tight spaces.
  • Ability to remain stationary for extended periods, either standing or sitting.
  • Capacity to adjust or move objects weighing up to 30 pounds, with some tasks involving heavier loads.
  • Effective communication skills for information exchange.
Environmental Conditions:
  • Exposure to low temperatures and noisy environments.
Location

This position is based at the customer fulfillment center in the USA.

For more information about our company and the innovative solutions we provide, we encourage you to explore our online resources.