Decommissioning Technical Specialist

3 days ago

Aurora, Colorado, United States Amazon Full time
About the Role

We are seeking a highly motivated and detail-oriented Decommissioning Technical Specialist to join our team at Amazon Web Services (AWS). As a key member of our AWS Infrastructure Services team, you will play a critical role in the design, planning, delivery, and operation of all AWS global infrastructure.

As a Decommissioning Technical Specialist, you will be responsible for processing and facilitating large-scale legacy data center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. You will also process large volumes of customer media to ensure that all customer media is sanitized and properly managed.

Key Responsibilities
  • Take ownership of technical issues brought by our customer base, engaging other teams when needed to drive resolution
  • Show a strong aptitude for troubleshooting and problem-solving
  • Solve problems at their root and step back to understand the broader context
  • Demonstrate the ability to lift up to 40 lbs. and work in cramped and/or elevated locations
  • Maintain service level agreements through the implementation of proactive issue detection and reporting
  • Be biased to act in the absence of direction or support
  • Improve effectiveness through process innovation
About the Team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value diverse experiences and are committed to creating an inclusive workplace. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We strive for flexibility as part of our working culture, and we're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications
  • High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security- 1+ years of computer hardware troubleshooting and repair experience
  • Current, active US Government Security Clearance of TS/SCI with Polygraph
Preferred Qualifications
  • 1+ years of data center experience, knowledge of cloud computing technologies, and previous experience migrating and decommissioning of data center assets
  • Decommissioning and processing of legacy hardware out of the data center facilities, unpacking/repacking fragile electronics, and relocating and moving of large enterprise equipment
  • Experience tracking and accounting for a large amount of IT parts, creating/attaching labels and barcodes, and hard drive installation and removal, and destruction
  • Basic Networking removal/installation and clearing of configurations, updating progress through a web ticketing system, and familiarity with basic PC components/hardware: HDD/SSD/Flash/Removable storage media Ram/CPU/Motherboard/Input-Output devices
  • Previous experience working on IT equipment (racking & stacking gear, cable management, building computers, troubleshooting PC/Desktops/Laptops)

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