Administrative Support Specialist
1 week ago
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Choices Pregnancy Centers of Greater Phoenix. As a key member of our center team, you will provide exceptional customer service, support daily operations, and contribute to a positive client experience.
Responsibilities- Support the Center Director/Assistant Center Director/Center Coordinator in daily operations, including answering phone calls, welcoming clients, and providing administrative assistance.
- Ensure effective client services by maintaining a professional environment, responding to client inquiries, and communicating with staff and volunteers as needed.
- Oversee the front desk area, maintaining a clean and organized space, and providing a warm welcome to clients.
- Identify and address client concerns, providing solutions and escalating issues as necessary.
- Assist with data entry, report generation, and client advocacy as needed.
- Collaborate with the Choices team to schedule follow-up appointments, coordinate client outreach, and provide exceptional client service.
- Manage client surveys, record client feedback, and contribute to the development of client communication channels.
- Maintain a safe and secure environment, identifying and addressing suspicious or unruly activity as needed.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work in a fast-paced environment, adapting to changing circumstances and priorities.
- Physical ability to lift 25 pounds, with occasional bending, stooping, and standing.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply.
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