Restaurant Team Lead
7 days ago
We are seeking a highly motivated and experienced General Manager to lead our restaurant team at Wendy's Fayetteville. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive work environment.
Key Responsibilities- Restaurant Operations: Oversee the day-to-day operations of the restaurant, ensuring that all aspects of the business are running smoothly and efficiently.
- Team Management: Lead and develop a high-performing team of restaurant staff, providing coaching, training, and feedback to ensure that they have the skills and knowledge needed to succeed.
- Customer Service: Ensure that every customer has a positive experience at our restaurant, providing exceptional service and ensuring that all customer complaints are resolved promptly and professionally.
- Financial Management: Manage the restaurant's budget, controlling costs and maximizing revenue to achieve sales goals.
- Inventory Management: Oversee the ordering and inventory of all restaurant supplies, ensuring that we have the necessary stock to meet customer demand.
- Food Safety and Quality: Ensure that all food is prepared and served to the highest standards of quality and safety, maintaining a clean and hygienic environment for our customers and staff.
- Education: College degree or equivalent experience in operations or a related field.
- Experience: At least two years of experience in a restaurant management role, with a proven track record of success in driving sales growth and improving customer satisfaction.
- Skills: Strong leadership and communication skills, with the ability to motivate and develop a high-performing team. Proficient in financial management, inventory control, and food safety procedures.
- Certifications: ServSafe certified.
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