Admissions Support Specialist

12 hours ago

Leesburg, Virginia, United States UHS Full time
Job Title: Admissions Support Specialist

North Spring Behavioral Healthcare, Inc. is a multifaceted behavioral healthcare system comprised of three programs to serve children and adolescents with a broad spectrum of psychiatric service needs. Our strategic plan for the past two years has been centered on improving fidelity to our evidence-based clinical methodology.

Job Summary:

The Admissions Support Specialist assists the admissions department by aiding clients, families, and referral sources with admissions procedures, including information on treatment, insurance, and the admission process. The Admissions Support Specialist provides communication support to all departments in operating the facility telephone system, greeting and helping visitors, and other clerical duties.

Key Responsibilities:
  • Respond to incoming program inquiries/referrals via telephone, fax, and/or internet in a timely manner.
  • Provide information to potential clients, families, and referral sources regarding treatment programs, insurance information, and admission procedures.
  • Provide supportive assistance for communications by utilizing the telephone system.
  • Provide reception service to guests.
  • File documentation in medical records on day received.
  • Communicate patient information to the Medical Director, Director of Admissions, Director of UR, Program Director, Director of Nursing, and Director of Education.
  • Process all signed admissions forms, as well as copying and distributing to appropriate departments in a timely manner.
  • Provide follow-up to referral sources and families regarding status of admission.
  • Fulfill responsibilities to the facility in adherence to philosophy and general policy.
  • Data entry into admission database, patient electronic medical record, and other databases as needed.
Qualifications:

Good verbal and written skills, ability to rotate shifts and programs as necessary, ability to maintain confidentiality of patient information. Must consistently exhibit mental and emotional ability to understand and perform the essential functions of the job.

Education:

Bachelor's degree in human services. Master's degree in human services preferred.

Licensure/Certification:

CPR certification, or able to complete certification.

Experience:

Prefer experience with children and adolescents in psychiatric facility or rehabilitation program.

Physical Requirements:
  • Must be able to lift and carry up to 50 pounds; 80-90% of the time the incumbent is standing, walking, kneeling, reaching while working with residents.
  • Requires full range of body motion including handling and physical restraint of residents.
  • Ability to perform CPR and First Aid.

UHS is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are interested in this role, please submit your application through our website.

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