Office Technology Specialist

4 days ago


Webster, Texas, United States Smart Office Automation LLC Full time
Job Overview

Smart Office Automation LLC is seeking a highly skilled office technology specialist to join our team.

Job Summary:

This is a full-time position that involves providing exceptional service, maintenance, and customer satisfaction for our clients' multifunctional equipment.

Duties and Responsibilities:

  • Contact customers promptly after receiving a service call to provide an estimated time of arrival (ETA)
  • Respond to service requests in a timely manner
  • Diagnose and repair equipment to meet customer satisfaction standards
  • Resolve connectivity issues related to printing and scanning
  • Manage and maintain commonly used car stock inventory
  • Process service calls through our automated system
  • Communicate effectively with customers and teammates
  • Collaborate with customers' IT staff to ensure seamless integration
  • Represent Smart Office Automation in a professional and ethical manner

What We Offer:

  • A competitive salary of $70,000 - $90,000 per year, based on experience
  • Comprehensive benefits package, including medical, dental, vision, and group life insurance
  • Paid Time Off and mileage reimbursement
  • Ongoing training and development opportunities

If you are a results-driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity



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