Office Technology Specialist
4 days ago
Smart Office Automation LLC is seeking a highly skilled office technology specialist to join our team.
Job Summary:
This is a full-time position that involves providing exceptional service, maintenance, and customer satisfaction for our clients' multifunctional equipment.
Duties and Responsibilities:
- Contact customers promptly after receiving a service call to provide an estimated time of arrival (ETA)
- Respond to service requests in a timely manner
- Diagnose and repair equipment to meet customer satisfaction standards
- Resolve connectivity issues related to printing and scanning
- Manage and maintain commonly used car stock inventory
- Process service calls through our automated system
- Communicate effectively with customers and teammates
- Collaborate with customers' IT staff to ensure seamless integration
- Represent Smart Office Automation in a professional and ethical manner
What We Offer:
- A competitive salary of $70,000 - $90,000 per year, based on experience
- Comprehensive benefits package, including medical, dental, vision, and group life insurance
- Paid Time Off and mileage reimbursement
- Ongoing training and development opportunities
If you are a results-driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity
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