eCW Technical Expert

3 weeks ago


Boise, Idaho, United States MedMan Full time
Job Title: eCW Technical Expert

Job Summary:

MedMan is seeking a skilled eCW Technical Expert to enhance systems and processes in medical clinics. This role will focus on evaluating current processes, recommending enhancements, and training team members on these improvements.

Key Responsibilities:

* Lead project-based work focused on EMR cleanup and system/process improvements.
* Serve as the eClinicalWorks (eCW) expert resource for the billing team and clients, providing support and troubleshooting.
* Conduct training sessions on eCW processes and best practices for staff and clients.
* Oversee eCW setup and onboarding of new clients, ensuring seamless integration and functionality.

Requirements:

* Familiarity with CPT and ICD-10 coding.
* Competent use of computer systems, software, and 10 key calculators.
* Problem-solving skills to research and resolve discrepancies, denials, appeals, and collections.
* Skills in organizing and reporting data that is accurate, complete, and accessible to other employees.
* Portrays a calm manner and patience working with patients, providers, or insurers during the billing process.
* Excellent customer service skills for interacting with patients regarding medical claims and payments.
* Displays professionalism in their demeanor and in their communication - verbally and written.
* Demonstrates the ability to handle a fast-paced environment by portraying strong multi-tasking skills.
* Demonstrates the ability to prioritize tasks/responsibilities and complete duties within the allotted time.
* Willingness to seek out new methods and principles and be willing to incorporate them into existing practices.
* Strong attention to detail and organizational skills.
* Provides consistency and timeliness in attendance.

Experience Requirements:

* High school diploma.
* Two years' experience in a medical practice billing.
* Proficiency in MS Office.
* eCW experience required.

About MedMan:

As an employee of MedMan, your effectiveness is magnified by instantly becoming a part of an established infrastructure of experienced medical practice professionals driven to intentionally and aggressively transfer information to improve one another's performance. With a 47-year history, MedMan is the oldest medical group management company in America.

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