Customer Experience Ambassador

7 days ago


Hermiston, Oregon, United States Jesse Torres - State Farm Agent Full time

Overview

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Jesse Torres - State Farm Agent is a leading insurance agency committed to delivering exceptional client experiences. As a Customer Service Representative, you will play a vital role in reinforcing the growth of our successful agency.

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About the Role

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We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our community members.

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About You

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To succeed in this role, you will need strong communication and interpersonal skills, attention to detail, and the ability to multitask. Previous customer service experience is preferred but not essential.

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Your Responsibilities

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As a Customer Service Representative, your key responsibilities will include:

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  • Answering customer inquiries and providing policy information

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  • Assisting clients with policy changes and updates

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  • Processing insurance claims and following up with clients

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  • Maintaining accurate records of customer interactions

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Benefits

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We offer a competitive salary, benefits package, and opportunities for professional growth and development. Our comprehensive benefits package includes:

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  • 401(k) plan with company matching

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  • Bonus based on performance

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  • Company parties and social events

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  • Competitive salary: $50,000 - $60,000 per year (dependent on location and experience)

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  • Flexible schedule and work-life balance

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  • Free food and snacks in the office

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  • Free uniforms and equipment

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  • Opportunities for advancement and career growth

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  • Paid time off and holidays

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  • Training and development programs

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Why Join Us?

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We are committed to creating a positive and inclusive work environment that supports the well-being and success of our team members. If you are a driven and customer-focused individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.



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