Customer Experience Ambassador
7 days ago
Overview
">Jesse Torres - State Farm Agent is a leading insurance agency committed to delivering exceptional client experiences. As a Customer Service Representative, you will play a vital role in reinforcing the growth of our successful agency.
">About the Role
">We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our community members.
">About You
">To succeed in this role, you will need strong communication and interpersonal skills, attention to detail, and the ability to multitask. Previous customer service experience is preferred but not essential.
">Your Responsibilities
">As a Customer Service Representative, your key responsibilities will include:
">- ">
Answering customer inquiries and providing policy information
">Assisting clients with policy changes and updates
">Processing insurance claims and following up with clients
">Maintaining accurate records of customer interactions
">
Benefits
">We offer a competitive salary, benefits package, and opportunities for professional growth and development. Our comprehensive benefits package includes:
">- ">
401(k) plan with company matching
">Bonus based on performance
">Company parties and social events
">Competitive salary: $50,000 - $60,000 per year (dependent on location and experience)
">Flexible schedule and work-life balance
">Free food and snacks in the office
">Free uniforms and equipment
">Opportunities for advancement and career growth
">Paid time off and holidays
">Training and development programs
">
Why Join Us?
">We are committed to creating a positive and inclusive work environment that supports the well-being and success of our team members. If you are a driven and customer-focused individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.
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