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Customer Service Associate

2 months ago

Lewis Center, Ohio, United States True North Full time
{"title": "Customer Service Representative", "description": "Deliver Exceptional Guest Service

At True North, we're committed to providing our guests with a Fast, Friendly, Clean experience every time they visit. As a Customer Service Representative, you'll play a key role in making this happen.



Key Responsibilities:

  • Treat every guest like they're the most important person in the store
  • Greet all guests with a smile and a genuine thank you when they leave
  • Take pride in the store's appearance by following our True North Ready standards
  • Promote our great deals and specials to each guest
  • Live the Because We Care motto by always selling age-restricted items responsibly
  • Ensure the store is fully stocked and help guests find what they need
  • Provide our guests with a Fast, Friendly, Clean experience each time they visit



What We Offer:

  • Flexible shifts and a variety of schedules
  • PAID Training programs to ensure you're successful and have what you need to be a star
  • Advancement opportunities
  • Ongoing training and development
  • A challenging and exciting work environment where guest service is #1
  • 401K with Company match *
  • Paid vacation*
  • Limited Medical and Dental plan available upon hire *
  • Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*



Requirements:

  • Positive and enthusiastic attitude
  • Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
  • Desire to work as part of a team to deliver on our service promise of Fast, Friendly, Clean
  • Ability to count products and make change, as well as read and write English clearly
  • Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
  • Multitask and balance duties while always making guests the number one priority



Equal Opportunity Employer:

True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.

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