Customer Service Representative
3 weeks ago
We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication skills, a strong problem-solving attitude, and the ability to work independently.
Key Responsibilities:
- Answer incoming customer calls, emails, and web chats in a timely and professional manner.
- Process orders by phone, fax, and email, and communicate with customers regarding order status, delivery date, and freight quotes when applicable.
- Handle customer questions and issues regarding their orders, including order status and product information.
- Communicate with vendors regarding product updates relevant to customer orders.
- Perform miscellaneous customer service projects as needed.
Requirements:
- High School Diploma or equivalent required.
- Self-starter with the ability to work independently.
- Strong computer skills.
- Excellent verbal and written communication skills.
- Ability to remain professional and courteous with customers at all times.
- Strong problem-solving skills.
About Acloche Staffing:
We are a leading staffing agency dedicated to providing exceptional service to our clients and candidates. We are committed to building long-term relationships and delivering results-driven solutions.
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