Parts Advisor
3 weeks ago
At Tesla, we're looking for a skilled Parts Advisor to join our team. As a key member of our service operations, you'll play a vital role in ensuring our customers receive exceptional support and service.
Responsibilities:- Source and allocate parts from distribution centers and other service locations to meet customer needs.
- Monitor inventory levels and communicate updates to relevant team members.
- Review upcoming appointments and ensure all necessary parts are prepared and documented.
- Process and return warranty part shipments, handling hazardous materials and high-voltage batteries with care.
- Receive, inspect, and put away stock and special-order parts efficiently.
- Evaluate and escalate parts issues with internal or external suppliers, collaborating with Regional Parts Managers to drive improvements.
- Pick up and transport parts using company vehicles or forklifts, engaging third-party services when necessary.
- Excellent communication and interpersonal skills to build strong relationships with internal stakeholders and customers.
- Ability to thrive in a team environment, achieving common goals and meeting deadlines.
- Effective time management and organizational skills to handle multiple priorities and tasks.
- Proficiency in MS Office and ability to communicate effectively in English on all levels.
- Valid driver's license and ability to obtain necessary state licenses, where applicable.
- Ability to perform repetitive tasks, including lifting up to 25 pounds, sitting, bending, and standing for extended periods.
- Specific vision requirements include identifying parts, operating systems, and recognizing potential safety hazards in the parts department.
As a full-time Tesla employee, you'll enjoy a competitive salary, plus a comprehensive benefits package, including medical, dental, and vision plans, 401(k) with employer match, and more.
Expected compensation: $20.40 - $40.80/hour, depending on level, plus cash and stock awards, and benefits.
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