Service Advisor

2 weeks ago


Santa Clara, California, United States AutoNation Full time
Service Advisor Job Description

As a Service Advisor at AutoNation, you will play a vital role in ensuring our customers receive exceptional service and support. Your primary responsibility will be to act as the liaison between our Service Technicians and customers, providing clear and concise explanations of recommended repairs and maintenance.

Key Responsibilities:
  • Set and confirm appointments with customers to ensure a seamless service experience
  • Meet or exceed targeted sales goals and customer satisfaction index
  • Greet customers in a friendly and professional manner
  • Determine vehicle needs through inspections and test drives
  • Use a consultative selling process to assist customers in planning for ongoing maintenance
  • Produce repair orders with transparency and communicate with technicians and parts associates
  • Follow up with customers on the status of their vehicle and ensure satisfaction
  • Gain superior product knowledge to effectively assist customers
  • Provide an exceptional customer experience to drive loyalty
Requirements:
  • High school diploma or equivalent
  • Proven ability to provide exceptional customer service
  • Ability to set and achieve targeted goals
  • Prior sales experience preferred but not required
  • Demonstrated communication, consultative, interpersonal, and organizational skills
  • Willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver's license and acceptable driving record

This role offers a competitive compensation package, including minimum wage + commission, and a range of benefits, including health insurance, 401k matching, and access to exclusive discounts and programs.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact.


  • Service Advisor

    3 weeks ago


    Santa Clara, California, United States Sonic Automotive Full time

    Service Advisor Job DescriptionWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Sonic Automotive. As a Service Advisor, you will play a critical role in ensuring the smooth operation of our service department and providing exceptional customer service.Key Responsibilities:Customer Service: Greet customers in a friendly...

  • Service Advisor

    3 weeks ago


    Santa Clara, California, United States Sonic Automotive Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Stevens Creek BMW, a Sonic Automotive family dealership. As a Service Advisor, you will play a critical role in ensuring the smooth operation of our service department and providing exceptional customer service to our valued clients.Key ResponsibilitiesProvide...

  • Service Advisor

    2 weeks ago


    Santa Clara, California, United States Tesla Full time

    Job Title: Service AdvisorTesla Motors is seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, assessing technical issues, and ensuring that our customers receive the best possible experience.Responsibilities:Provide exceptional customer service by promptly...

  • Service Advisor

    1 month ago


    Santa Clara, California, United States Sonic Automotive Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Sonic Automotive. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesCustomer Interaction: Greet customers in a friendly and professional...

  • Service Advisor

    3 weeks ago


    Santa Clara, California, United States Sonic Automotive Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Sonic Automotive. As a Service Advisor, you will play a critical role in ensuring the smooth operation of our service department and providing exceptional customer service.Key Responsibilities:Provide outstanding customer service and ensure customer...

  • Wellness Advisor

    3 weeks ago


    Santa Clara, California, United States YogaSix - Morgan Hill Full time

    Job Title: Wellness AdvisorAt YogaSix - Morgan Hill, we are seeking a highly motivated and customer-focused Wellness Advisor to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our studio and services, and driving sales growth.Responsibilities:Provide superior customer service to...


  • Santa Clara, California, United States Gucci Full time

    Job Title: Gucci Lead Client AdvisorJoin the Gucci team as a Lead Client Advisor and take on a dynamic role that combines sales, customer service, and leadership skills. As a key member of our store team, you will be responsible for driving sales results, training and supervising Client Advisors, and ensuring exceptional customer experiences.Key...

  • TUDOR Client Advisor

    3 weeks ago


    Santa Clara, California, United States CH Premier Jewelers Full time

    Job Title: TUDOR Client AdvisorAt CH Premier Jewelers, we are seeking a highly skilled and experienced TUDOR Client Advisor to join our team. As a TUDOR Client Advisor, you will be responsible for delivering exceptional client experiences and achieving personal sales targets.Key Responsibilities:Host clients and stakeholders, providing personalized customer...

  • Parts Advisor

    3 weeks ago


    Santa Clara, California, United States Tesla Full time

    Job Title: Parts AdvisorAt Tesla, we're looking for a skilled Parts Advisor to join our team. As a key member of our service operations, you'll play a vital role in ensuring our customers receive exceptional support and service.Responsibilities:Source and allocate parts from distribution centers and other service locations to meet customer needs.Monitor...


  • Santa Clara, California, United States CH Premier Jewelers Full time

    Job Title: Omega Client AdvisorAt CH Premier Jewelers, we are seeking a highly skilled and experienced Omega Client Advisor to join our team. As an Omega Client Advisor, you will be responsible for delivering exceptional client experiences and achieving sales targets.Key Responsibilities:Host clients and stakeholders, providing personalized customer service...

  • Client Advisor

    2 weeks ago


    Santa Clara, California, United States Burberry Full time

    Job Title: Client AdvisorBurberry is seeking a highly skilled and motivated Client Advisor to join our team. As a Client Advisor, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key Responsibilities:Meet and exceed individual and store sales and other commercial KPIsProvide a luxury...


  • Santa Clara, California, United States Gucci Full time

    Job DescriptionAs a Gucci Lead Client Advisor, you will be responsible for driving sales results, training and supervising Client Advisors, merchandise management, and daily store operations. You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients.Key...


  • Santa Clara, California, United States Gucci Full time

    Job DescriptionAs a Gucci Lead Client Advisor, you will be responsible for driving sales results, training and supervising Client Advisors, and managing daily store operations. You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients.Key ResponsibilitiesProvide supervision...

  • Service Advisor

    1 week ago


    Santa Clarita, California, United States Hello Mazda of Valencia Full time

    Service Advisor Job DescriptionHello Mazda of Valencia is seeking a highly organized and friendly Service Advisor to join our team. As a Service Advisor, you will be responsible for overseeing service orders and ensuring that customers receive prompt, courteous, and effective service.Key Responsibilities:Manage service orders and flow of the Drive LaneTake...

  • Service Advisor

    3 weeks ago


    Rancho Santa Margarita, California, United States Santa Margarita Toyota Full time

    {"title": "Service Advisor", "description": "Service Advisor Job DescriptionSanta Margarita Auto Group is seeking a full-time Service Advisor to join their team. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our service department.Key Responsibilities:Provide professional and...

  • Wellness Advisor

    3 weeks ago


    Santa Clara, California, United States YogaSix - Morgan Hill Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Wellness Advisor to join our team at YogaSix - Morgan Hill. As a key member of our studio, you will be responsible for providing exceptional customer service, assisting with new membership sales, and contributing to the overall success of our boutique yoga studio.Key ResponsibilitiesAssist...

  • Residential Advisor

    3 weeks ago


    Santa Clara, California, United States DirectedLINK Full time

    Job SummaryWe are seeking a qualified Residential Advisor to join our team at DirectedLINK's residential family transitional living program. This is a full-time overnight position from 11 p.m. to 8 a.m. Tuesday thru Saturday.Key ResponsibilitiesProvide supervision of the shelter, ensuring the safety and well-being of residents.Perform day-to-day operations...


  • Santa Clara, California, United States IWC Full time

    Job OverviewWe are seeking a highly skilled and motivated Client Advisor to join our team at IWC Schaffhausen. As a key member of our boutique team, you will be responsible for delivering exceptional client experiences and achieving sales targets.Key ResponsibilitiesHost clients and stakeholders, providing personalized customer experiencesAchieve sales...


  • Santa Clara, California, United States Frontier Ford Full time

    Service Advisor Opportunity at Frontier FordWe are seeking a skilled and customer-focused Service Advisor to join our team at Frontier Ford. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assess customer needs and schedule appointments for our skilled service...

  • Residential Advisor

    1 month ago


    Santa Clara, California, United States DirectedLINK Full time

    Job DescriptionJob Summary:DirectedLINK is seeking a highly motivated and experienced Residential Advisor to join our team. As a Residential Advisor, you will play a critical role in providing supervision and support to our clients in a residential family transitional living program.Key Responsibilities:Provide supervision of the shelter, including oversight...