Technical Service Representative
5 days ago
We are seeking a skilled Technical Service Representative to join our team at Mid Cal Labor Solutions. As a Technical Service Representative, you will be responsible for coordinating customer service activities, maintaining files, and ensuring timely delivery of spare parts. If you have excellent communication skills and are able to work in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
- Coordinate activities between Customer Service Department, customers, and personnel
- Accept and review all phone calls for customer service, direct calls to appropriate person, and follow-up with return calls as required
- Maintain files related to Customer Service: History Files, Print Control File, and Repair/File Log
Benefits:
- Estimated salary range: $55,000 - $70,000 per year
- Opportunity to work with a dynamic team
- Collaborative and professional work environment
Requirements
- High school graduate or equivalent
- Computer literate to include Word, Access, and intermediate skills on Excel
- Proven experience reading and understanding technical manuals
- Excellent phone and written communication skills
- Professional and collaborative attitude
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