Garage Door Repair Service Representative
4 days ago
Precision Door Service is a leading provider of garage door repair services across the United States, with over 100 locations nationwide. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences, ensuring complete satisfaction, and driving business growth.
Job DescriptionKey Responsibilities:
- Provide top-notch customer support via phone, email, or chat, resolving product or service issues efficiently.
- Manage high call volumes while maintaining a friendly and professional demeanor.
- Assess customer needs, identify solutions, and communicate effectively to ensure customer satisfaction.
- Built lasting relationships through open communication, empathy, and proactive issue resolution.
- Maintain accurate records of customer interactions, complaints, and resolutions.
- Collaborate with the customer service manager to ensure seamless delivery of customer service.
To be successful in this role, you should possess:
- Proven experience in customer-facing roles, preferably in the service industry.
- Excellent communication, problem-solving, and time management skills.
- A strong ability to multitask, prioritize tasks, and meet productivity standards.
- A high school diploma or equivalent is required; prior experience with garage doors or repair services is a plus.
- The ability to pass a background check and drug screening is mandatory.
We offer a competitive hourly rate of $15.00-$18.00 per hour, depending on your experience and qualifications.
Precision Door Service provides an excellent work environment, comprehensive training, and opportunities for career growth and development.
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