IT Support Specialist
1 week ago
Job Description
We are seeking a skilled IT Help Desk Support Level II Technician to join our team at K2 Staffing. The ideal candidate will have a proven track record of providing exceptional technical support and outstanding personal communication skills.
Duties & Responsibilities
- Provide pre- and post-sales support to clients, including tasks such as discovery meetings, site visits, proposals, and presentations.
- Deploy and manage Windows Servers and Active Directory.
- Design and implement Local Area Networks.
- Implement and monitor network security.
- Optimize and maintain network software and hardware.
- Build and deploy file servers and cloud computing solutions.
- Configure and deploy VOIP solutions.
- Perform network infrastructure troubleshooting.
- Manage Microsoft Exchange Server.
- Telephone solutions.
- Monitor alert systems and take appropriate action as per guidelines.
- Ability to use various messages in an event log to affect repairs.
- Receive escalated service requests requiring an enhanced response.
- New User On-boarding.
Qualifications & Requirements
- Minimum of 4 years hands-on experience configuring, troubleshooting, and repairing networking equipment, Windows servers, and workstations, Exchange server, and Active Directory.
- 2-3 years of experience in a client-facing environment such as sales engineering.
- Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology.
- Possesses strong organizational and time-management skills.
- Experience writing proposals for and implementation of technical solutions to fulfill business needs.
- Results-oriented, self-motivated, energetic, professional, reliable, and a team player.
- Strong understanding of technology and business productivity systems.
- Experience with RMM (remote monitoring and management) tool a plus.
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills.
- Sales training experience is a plus.
- Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
- CompTIA Net+ and/or CompTIA Security+.
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert).
- CCNA or CCIE-Cisco certifications a real plus.
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
-
Cloud Support Specialist
1 week ago
Ellicott City, Maryland, United States Piper Companies Full timeCloud Support SpecialistAt Piper Companies, we are seeking a skilled Cloud Support Specialist to join our team in Elkridge, MD. As a Cloud Support Specialist, you will be responsible for ensuring 24x7x365 service delivery across various responsibilities, including monitoring deployment flow, collaborating with feature teams, and executing documented...
-
Regional Support Specialist
2 weeks ago
Ellicott City, Maryland, United States Anywhere Real Estate Full timeRegional Support SpecialistAt Anywhere Real Estate, we're committed to empowering our agents to succeed. As a Regional Support Specialist, you'll play a critical role in driving our key principle of helping agents live exceptional lives.Key Responsibilities:Office Organization: Collaborate with facilities and IT partners to ensure all office items are in...
-
Caregiver Support Specialist
1 week ago
Ellicott City, Maryland, United States Wyndy LLC Full timeJob SummaryWe are seeking a compassionate and reliable individual to provide support and assistance to individuals in need. As a Caregiver Support Specialist, you will be responsible for aiding with daily tasks, offering emotional support, and ensuring a safe and comfortable environment. Key ResponsibilitiesAiding with daily tasks and activitiesProviding...
-
IT Support Specialist
2 months ago
Ellicott City, Maryland, United States K2 Staffing Full timeJob DescriptionJob Summary:K2 Staffing is seeking a highly skilled IT Support Specialist to join our team. As a Help Desk Support Level II Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving complex technical issues, and collaborating with our sales team to deliver exceptional customer service.Key...
-
Healthcare Support Specialist
1 month ago
Ellicott City, Maryland, United States Shore Medical Center Full timeJob SummaryWe are seeking a skilled and compassionate Healthcare Support Specialist to join our team at Shore Medical Center. As a key member of our healthcare team, you will provide essential support to individuals in need of medical care, ensuring their comfort, safety, and well-being.Key ResponsibilitiesScheduling and Coordination: Schedule and log...
-
Help Desk Support Specialist
4 weeks ago
Ellicott City, Maryland, United States K2 Staffing Full timeJob Title: Help Desk SupportWe are seeking a highly skilled Help Desk Support professional to join our team at K2 Staffing. As a Help Desk Support specialist, you will be responsible for providing technical assistance and support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide pre- and post-sales...
-
Onboarding Support Specialist
2 days ago
Ellicott City, Maryland, United States Integra Connect LLC Full timeAbout the Role:We are seeking a skilled Onboarding Support Specialist to join our team in Ellicott City, MD. As an Onboarding Support Specialist, you will be responsible for providing daily support to computer users throughout the organization, processing onboarding and transfer tickets, and ensuring seamless onboarding and access requests.Job Summary:The...
-
Youth Support Specialist
3 days ago
Ellicott City, Maryland, United States Youth Advocate Programs Full timeJoin Our Team of Dedicated Youth ProfessionalsAt Youth Advocate Programs, we're dedicated to empowering youth and families throughout Howard County. As a Part-Time Youth Support Specialist, you'll play a vital role in our mission by providing direct advocacy services to assigned participants and their families.About the Role:This is a Part-Time Hourly...
-
IT Support Specialist
1 month ago
Ellicott City, Maryland, United States Data Computer Corp of America Full timeJob DescriptionAs a Help Desk Analyst at Data Computer Corp of America, you will be responsible for providing technical support to our clients. This role requires a strong understanding of IT systems and the ability to troubleshoot complex issues.Key ResponsibilitiesProvide technical support to clients via phone, email, and in-personTroubleshoot and resolve...
-
IT Support Specialist
3 weeks ago
Ellicott City, Maryland, United States Data Computer Corp of America Full timeJob Title: Help Desk AnalystAt Data Computer Corp of America, we are seeking a highly skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.Key Responsibilities:Provide technical support to clients via phone, email, and...
-
Office Support Specialist
2 weeks ago
Ellicott City, Maryland, United States Medstar Full timeJob SummaryWe are seeking a highly organized and detail-oriented Office Assistant to join our team at Medstar. The successful candidate will be responsible for providing exceptional customer service, managing patient records, and performing various administrative tasks to support the daily operations of our medical office.Key ResponsibilitiesProvide...
-
Behavior Specialist
1 week ago
Ellicott City, Maryland, United States Shore Medical Center Full timeJob Title: Behavior SpecialistWe are seeking a highly skilled Behavior Specialist to join our team at Linwood Center. As a Behavior Specialist, you will play a critical role in developing and implementing effective assessment and intervention methods to support students with autism.Job Summary:The Behavior Specialist will work closely with our education...
-
Behavior Specialist
2 weeks ago
Ellicott City, Maryland, United States Shore Medical Center Full timeJob Title: Behavior SpecialistWe are seeking a highly skilled Behavior Specialist to join our team at Linwood Center. As a Behavior Specialist, you will play a critical role in developing and implementing effective assessment and intervention methods to support students with autism.Key Responsibilities:Conduct functional behavior assessments to identify the...
-
Swimming Safety Specialist
3 days ago
Ellicott City, Maryland, United States SafeSplash Full timeSwimming Safety SpecialistCompany Overview:Our company, SafeSplash, is passionate about promoting swimming as a life skill. We offer swim lessons with a focus on teaching water safety and confidence in the water. Our curriculum is developed by a team of world-class swimmers with over 30 years of teaching experience.We're seeking a dedicated individual to...
-
Autism Support Specialist
4 weeks ago
Ellicott City, Maryland, United States Steps Full timeJob OpportunityWe are seeking a highly skilled and compassionate Behavior Therapist or Registered Behavior Technician (RBT) to join our team at STEPS, LLC.As a Behavior Therapist, you will have the opportunity to work with children with Autism and related developmental disabilities in a home-based, clinic, or school-based setting. You will implement behavior...
-
Help Desk Support Specialist
1 month ago
Ellicott City, Maryland, United States Data Computer Corp of America Full timeHelp Desk Analyst Job DescriptionDCCA is a veteran-owned IT business that has been providing innovative solutions to government agencies and commercial enterprises since 1982. We pride ourselves on offering career growth opportunities and a competitive compensation and benefits package.As a Help Desk Analyst, you will be responsible for providing Tier 1 help...
-
Behavior Specialist
4 days ago
Ellicott City, Maryland, United States Shore Medical Center Full timeJob Title: Behavior Specialist - Autism ServicesWe are seeking a highly skilled Behavior Specialist to join our team at Shore Medical Center. As a Behavior Specialist, you will play a critical role in developing and implementing effective assessment and intervention methods for individuals with autism.Key Responsibilities:Conduct functional behavior...
-
Diagnostic Imaging Specialist
1 week ago
Ellicott City, Maryland, United States RadNet Full timeDiagnostic Imaging SpecialistAt RadNet, we are committed to delivering exceptional patient care and advancing the field of radiology. As a Diagnostic Imaging Specialist, you will play a critical role in our team's success.ResponsibilitiesOperate mammographic equipment and other devices with precision and attention to detail, adhering to established company...
-
Residential Support Specialist
1 week ago
Ellicott City, Maryland, United States Shore Medical Center Full timebJobSummary/bbrbrTheResidentialAssistantisavitalmemberofourteamatLinwoodCenter,providingsupporttoindividualslivinginourresidences.Thisroleinvolvesassistingintheimplementationofeachresident'sIndividualPlan(IP)andBehaviorPlan(BP),ensuringtheirpersonalizedgoalsaremet.TheResidentialAssistantwillworkcollaborativelywithotherstaffmemberstocreateasafeandengagingenvi...
-
Senior Solutions Architect
3 weeks ago
Ellicott City, Maryland, United States Omm IT Solutions Full timeJob Title: Senior Solutions/Business Intelligence ArchitectJob Summary:We are seeking a highly skilled Senior Solutions/Business Intelligence Architect to lead our team in developing and implementing complex enterprise applications and business intelligence solutions. The ideal candidate will have a strong background in application architecture, database...