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Business Process Consultant I

2 months ago

Tampa, Florida, United States USAA Full time
About USAA

USAA is a leading financial services organization dedicated to serving the needs of U.S. military members and their families. Our mission is to provide exceptional financial security and support to those who have served our nation.

The Opportunity

We are seeking a highly skilled Business Process Consultant I to join our team. As a trusted advisor, you will provide consultation services to internal clients in areas of strategic sourcing, alternatives, and solutions, supplier management, affiliate agreement adherence, third-party risk management, and bank operations.

Key Responsibilities:

  • Apply knowledge of bank processes and products to provide consultation services to internal clients.
  • Act as a trusted advisor to internal clients, providing guidance on strategic sourcing, alternatives, and solutions.
  • Develop and implement business process-related solutions for internal clients and members.
  • Evaluate processes and resources to develop effective solutions and improvements.
  • Collaborate with internal teams to ensure alignment between business process projects and services.
  • Apply reporting, data, and analytics to measure process and project performance.
  • Ensure risks associated with business activities are optimally identified, measured, supervised, and controlled.
Requirements

To be successful in this role, you will need:

  • Bachelor's Degree or 4 years of related experience.
  • 4 years of experience in business process consulting, process design, and/or program/project management.
  • Proficient knowledge of bank products and processes.
  • Experience in implementing and sustaining change/improvements.
  • Experience in applying quality management, process improvement, and using process improvement tools and methodologies.
  • Experience/knowledge of Risk Management frameworks and Banking Regulatory requirements.
What We Offer

As a Business Process Consultant I at USAA, you will enjoy a competitive salary range of $74,210 - $141,830, based on your experience and market data. You will also have access to best-in-class benefits, including comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays, and various wellness programs.