Client Relations Account Manager II

4 weeks ago


Cincinnati, Ohio, United States FIS Full time

About the Role:

As a Client Relations Account Manager at FIS, you will be responsible for building and maintaining strong relationships with our clients. You will act as the primary point of contact for client inquiries, issues, and feedback, ensuring timely and effective resolution. Your goal will be to deliver exceptional client service, drive client satisfaction, and contribute to the growth of our client base.

Key Responsibilities:

  • Develop and maintain strong relationships with assigned clients
  • Act as primary point of contact for client inquiries, issues, and feedback
  • Collaborate with internal teams to resolve client issues and improve service delivery
  • Identify opportunities to upsell and cross-sell FIS services to clients

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
  • Knowledge of FIS products and services

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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