Office Manager

4 days ago

Romulus, Michigan, United States TruBlue of Plymouth-Canton Full time
Job Opportunity

We are seeking a highly skilled and experienced Office Manager/Administrator to join our team at TruBlue of Plymouth Canton. As a key member of our staff, you will play a vital role in supporting our growing business and helping us achieve our mission of providing premium handyman services to our customers.

Key Responsibilities:
  • Maintain effective communication with customers through our office phone system, texting, and emails.
  • Schedule meetings with potential customers for our estimators and ensure timely follow-up.
  • Coordinate the scheduling of approved jobs according to staffing availability and ensure seamless execution.
  • Manage inventory of literature and marketing materials used by TruBlue and maintain accurate records.
  • Facilitate communication between clients, staff, and management, ensuring timely resolution of issues.
  • Track hours worked by employees per job and monitor purchases made for each project.
  • Assist the manager in sending out invoices when projects are complete and ensure timely payment.
  • Support estimators with material location and pricing, ensuring accurate quotes and estimates.
  • Contribute to the maintenance of our social media accounts and email communication with prospects, promoting our services and engaging with our audience.
What We Value:
  • FAMILY: We prioritize building strong relationships with our team members and customers, fostering a sense of belonging and community.
  • INTEGRITY: We treat people with respect and expect the same in return, valuing honesty and transparency in all our interactions.
  • TRUST: We strive to build trust through reliability and credibility, demonstrating our commitment to excellence in everything we do.
  • QUALITY: We take pride in our work, delivering exceptional value and customer experiences that exceed expectations.
Requirements:
  • Excellent computer skills, including proficiency in Excel, Word, and CRM platforms.
  • Strong social media knowledge, including Facebook and Nextdoor.
  • Strong work ethic and commitment to delivering high-quality results.
  • Expertise in customer satisfaction, treating people with respect and expecting the same in return.
  • Ability to communicate effectively with diverse socioeconomic status and age differences.
  • Ability to work collaboratively with a diverse team of employees.
  • Ability to set efficient schedules for a growing number of crew members.
  • Ability to adapt to interruptions and changing priorities.
  • Basic knowledge of business principles, including profitability and efficiency.

Qualified candidates will need a driver's license and reliable transportation. Bilingual skills are preferred but not required. If you have the skills and experience we're looking for, we encourage you to apply today and take the first step towards joining our team at TruBlue of Plymouth Canton.

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