Restaurant Operations Manager

2 days ago


Romulus, Michigan, United States SSP Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at SSP. As an Assistant Restaurant General Manager, you will play a key role in leading our restaurant team and ensuring exceptional customer service.

Key Responsibilities
  • Recruitment and Training: Recruit, train, and develop a team of Food Travel Experts to deliver exceptional customer service.
  • Guest Service Standards: Implement and maintain guest service standards and brand specifications to ensure a high-quality dining experience.
  • Merchandising and Inventory: Maintain all merchandising standards, display presentations, and signing standards, and monitor inventory levels to optimize sales and minimize waste.
  • Team Performance: Manage, supervise, and evaluate Team Member performance to ensure proper completion of assigned tasks and goals, and provide feedback and disciplinary action as needed.
  • Sales Performance: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping to identify areas for improvement.
  • Company Policies: Maintain adherence to all company policies and procedures, as well as state health and sanitation standards.
  • Office Management: Manage all office tasks, including management of funds and media, receiving, inventory, purchasing, team member scheduling, and payroll.
What We Offer

We offer a competitive salary range of $52,000-$55,000, free parking, and a comprehensive benefits package, including dental, vision, and voluntary plan coverages. Our restaurant portfolio includes Chili's, Max & Erma's, Sora Japanese Cuisine, and Coffey Beanery.

About SSP

SSP is a company that champions diversity, promotes inclusion, and ensures equality. We respect and protect human rights and prevent discrimination, and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity, and orientation.



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