Patient Service Representative

2 weeks ago


Coffeyville, Kansas, United States Rural Health Group Full time
About the Role

Rural Health Group is seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our patients and their families.

Key Responsibilities
  • Respond to telephone inquiries from patients and their families in a friendly and professional manner.
  • Provide information on our healthcare programs, policies, and procedures.
  • Collect, enter, and update patient demographic information into our electronic health record system.
  • Refer patients to our nursing staff for triage and medical advice.
  • Schedule appointments and handle cancellations.
  • Make reminder calls for next-day appointments and communicate with patients about requirements for their next visit.
  • Explain clinic regulations and policies to patients.
  • Reduce barriers to healthcare access by improving linkages to services.
Requirements
  • Experience in a call center environment is required.
  • Experience in an outpatient medical office setting is preferred.
  • Experience with electronic health records is a plus.
  • High school diploma or GED is required.
  • Excellent verbal and written communication skills are essential.
  • Able to maintain patient respect and dignity while displaying maturity, empathy, ethics, and professionalism.
  • Able to work independently and as part of a team.
What We Offer

Rural Health Group offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



  • Coffeyville, Kansas, United States Rural Health Group Full time

    >> Job Summary: Patient Service Representative - Rural Health GroupJob ID: 1707Department: Medical - OperationsLocation: JacksonDescription: Rural Health Group is a non-profit, federally qualified health center dedicated to serving everyone in our community with exceptional medical, dental, behavioral health, pharmacy, health education, nutrition, WIC, and...


  • Coffeyville, Kansas, United States Paw Naturals Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Paw Naturals. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring...


  • Coffeyville, Kansas, United States Walman Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Walman Optical Company. As a key member of our Optical Lab, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Receive and process customer orders in a timely and accurate...


  • Coffeyville, Kansas, United States American River Bankshares Full time

    {"title": "Client Service Representative", "description": "Job SummaryWe are seeking a highly skilled Client Service Representative to join our team at American River Bankshares. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients, promoting professionalism, confidentiality, and a desire to...


  • Coffeyville, Kansas, United States Emery Telcom Full time

    Customer Service Representative Join our dynamic team as a Customer Service Representative in the Price area. Position Overview: As a vital member of our Customer Service Department, you will be responsible for addressing inquiries related to our range of products and services. Your role will involve understanding customer requirements and recommending...


  • Coffeyville, Kansas, United States Emery Telcom Full time

    **Customer Service Role Overview**Emery Telcom is seeking a skilled Customer Service Representative to join our team in the Price office. As a key member of our Customer Service Department, you will be responsible for responding to customer inquiries about our products and services.**Key Responsibilities:**Identify customer needs and offer relevant products...


  • Coffeyville, Kansas, United States Paw Naturals Full time

    About Paw NaturalsPaw Naturals is a leading provider of natural pet products, dedicated to delivering exceptional customer experiences and building long-lasting relationships with our customers.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer...


  • Coffeyville, Kansas, United States Walman Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Walman Optical Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...


  • Coffeyville, Kansas, United States Buckdodgers Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as an SBCGlobal Customer Service Representative at Buckdodgers. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring a seamless user experience.Key...


  • Coffeyville, Kansas, United States Shopmidriversmall Full time

    Retail Sales AssociateJoin our dynamic team at Shopmidriversmall!We are in search of committed individuals to enhance our customer experience every time they visit our store.Our team members are vital to our achievements.Key Responsibilities:Engage in sales and customer service activities.Handle cashier duties, maintain stockroom organization, and ensure...


  • Coffeyville, Kansas, United States American River Bankshares Full time

    Job SummaryWe are seeking a highly skilled Client Service Representative to join our team at American River Bankshares. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients, promoting our products and services, and building strong relationships with our clients.Key ResponsibilitiesProvide...


  • Coffeyville, Kansas, United States Garagedoormemphis Full time

    Kristen Miller - Customer Support Representative Role Overview Kristen Miller serves as a Customer Support Representative with Garagedoormemphis. She is committed to delivering outstanding service to our clients. Kristen actively participates in community service and engages in mentorship programs, focusing on youth development. In her leisure time, she...


  • Coffeyville, Kansas, United States Allstate Full time

    About the RoleWe are seeking a highly motivated and experienced Personal Financial Representative to join our team at Allstate. As a key member of our sales team, you will be responsible for building and maintaining relationships with clients, identifying their financial needs, and providing tailored solutions to meet those needs.Key ResponsibilitiesMeet...


  • Coffeyville, Kansas, United States Thegen Full time

    Customer Services ApprenticeAt Thegen, we are seeking a highly motivated and enthusiastic Customer Services Apprentice to join our team. As a key member of our conveyancing team, you will play a vital role in providing exceptional customer service to our clients.Key Responsibilities:Provide a friendly, knowledgeable, and professional service to our...


  • Coffeyville, Kansas, United States Garagedoormemphis Full time

    About UsGaragedoormemphis is a leading provider of innovative solutions for garage door systems.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our support team, you will be responsible for providing exceptional service to our customers, ensuring their needs...


  • Coffeyville, Kansas, United States Opsstaff Full time

    {"Job Title": "Customer Care Advisor Call Center", "Job Summary": "We are seeking a skilled Customer Care Advisor to join our team at Opsstaff. As a Customer Care Advisor, you will be responsible for providing exceptional customer service to our clients through phone calls, emails, and other communication channels.Responsibilities:* Handle customer calls...


  • Coffeyville, Kansas, United States Allstate Full time

    About the RoleWe are seeking a highly motivated and experienced Personal Financial Representative to join our team at Allstate. As a key member of our sales team, you will be responsible for building and maintaining relationships with clients, identifying their financial needs, and providing tailored solutions to meet those needs.Key ResponsibilitiesMeet...


  • Coffeyville, Kansas, United States Opsstaff Full time

    Customer Care Advisor Call Center Job DescriptionWe are seeking a skilled Customer Care Advisor to join our team at a call center in Jacksonville, FL. As a Customer Care Advisor, you will be responsible for handling customer calls efficiently and effectively, providing exceptional customer service, and resolving customer complaints in a timely manner.Key...


  • Coffeyville, Kansas, United States Garagedoormemphis Full time

    Customer Support Representative Role Overview The Customer Support Representative at Garagedoormemphis is committed to delivering outstanding assistance to our clientele. This position involves engaging with customers to address inquiries and resolve issues effectively. The representative plays a vital role in ensuring customer satisfaction and is an...


  • Coffeyville, Kansas, United States Tiofi Full time

    About TiofiTiofi is a leading provider of customer service solutions, dedicated to delivering exceptional experiences to our clients. As a Senior Customer Service Specialist, you will play a key role in driving our mission forward.Key ResponsibilitiesCoach and develop our customer service team to ensure they have the skills and knowledge needed to deliver...