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Customer Service Representative

1 month ago

Coffeyville, Kansas, United States Walman Full time

Customer Service Representative Opportunity

We are seeking a skilled Customer Service Representative to join our team at Walman Optical Company. As a key member of our Optical Lab, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Receive and process customer orders in a timely and accurate manner
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Perform eyewear frame tracing and order tray-up tasks
  • Accurately enter data and maintain accurate records
  • Monitor and expedite backordered products

Requirements:

  • High school diploma or equivalent required, plus one year of relevant work experience
  • Excellent communication and organizational skills
  • Ability to meet and maintain deadlines
  • Must be able to lift and/or move up to 25 pounds

Benefits:

  • Competitive salary
  • Medical, dental, and life insurance
  • 401(k) with company match
  • Employee Stock Ownership Plan (ESOP)

Walman Optical Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a diverse and inclusive work environment.