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Payment Processing Specialist

2 months ago

Kansas City, Missouri, United States Commerce Bank Full time
About This Role

We are seeking a highly motivated and detail-oriented Payment Processing Specialist to join our team at Commerce Bank. As a Payment Processing Specialist, you will play a critical role in ensuring the timely and accurate processing of remittance accounts.

Key Responsibilities
  • Process remittance accounts with high accuracy and efficiency
  • Meet production and quality goals by adhering to processing procedures
  • Complete data entry and item processing for scanned images and manual keying
  • Process Protected Health Information (PHI) and card payments in compliance with HIPAA and PCI security standards
  • Read and interpret customer instructions to perform all aspects of remittance processing
  • Operate, clean, and maintain equipment
  • Provide secondary support and preparation of document and package disposal
  • Cross-train and deliver results in other areas of the department as needed
Requirements
  • High School Diploma or equivalent combination of education and experience required
  • 1+ years of payment processing or related experience in a production environment required
  • Ability to understand customer instructions and follow department guidelines
  • Motivated and organized self-starter with strong attention to detail and ability to manage multiple priorities
  • Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
  • Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
  • Manual dexterity and eye-hand coordination
  • Ability to lift and move mail trays weighing up to 15 pounds
  • Repetitive hand movement
  • Ability to stand for up to 8 hours may be required
What We Offer
  • Employer-sponsored health, dental, and vision insurance
  • 401(k) plan
  • Life insurance
  • Paid vacation and personal time
  • Career development and education assistance
  • Voluntary supplemental benefits