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Airline Operations Manager

4 weeks ago

Sterling, Virginia, United States TREGO DUGAN AVIATION of GRAND ISLAND, Inc. Full time
Job Title: Airline Operations Manager

Employed by Trego-Dugan Aviation of Grand Island, Inc.

Job Summary:

We are seeking a highly skilled Airline Operations Manager to join our team at Trego-Dugan Aviation of Grand Island, Inc. The successful candidate will be responsible for directing, training, and coordinating all aspects of the airline partner's operation as a working manager for our company. This role requires strong leadership skills, effective communication, and the ability to establish goals and objectives to drive performance results.

Key Responsibilities:
  • Manage all aspects of the airline partner's operation, including compliance with regulatory requirements and paperwork retention.
  • Represent Trego-Dugan Aviation during travel partner meetings, conference calls, and events, and plan, host, and attend local airport meetings as needed.
  • Ensure safety compliance of aircraft, customers, facilities, and employee working environments, and address issues and provide corrective action as warranted.
  • Coordinate airline vendor functions and act as a liaison for local contracts, providing service to airline partners, including fueling, skycap, security, catering, cleaning, and ground handling.
  • Establish airport and local community relations as a liaison with airport city officials, the FAA, the TSA, police, and fire departments.
  • Provide feedback, research, and response to customer complaints/compliments in coordination with Customer Relations.
  • Provide needed support to the local training group regarding the airline partner's product or other airlines as needed, and coordinate, provide training, and ensure training requirements are met for all employees.
  • Ensure compliance with all Federal directives and security requirements, and audit to ensure quality assurance.
  • Perform all functions of a Station Agent, and other duties as assigned by General Manager.
Requirements:
  • Three years of supervisory experience in the aviation industry, with at least one year of experience managing an airline-based environment with over 15 flights per week.
  • High School Diploma or Equivalent, College preferred.
  • Thorough working knowledge of the types of aircraft used at the station, current FAA/TSA security directives, and general procedures for passenger processing and baggage transfers.
  • Valid Driver's License, and ability to pass a background investigation with a fingerprint-based criminal records check, and periodic random drug testing.
Work Environment:

Works both indoors and outdoors with exposure to extreme weather conditions, dust, and pollen, and is subject to a variety of mechanical, electrical, chemical, toxic waste, and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel, etc.

Constant and extreme noise, strong odors, fumes, and poor lighting due to working at night, and possible exposure to disease due to aircraft lavatory work.