Aviation Operations Manager

4 weeks ago


Sterling, Virginia, United States TREGO DUGAN AVIATION OF GRAND ISLAND INC Full time
Job Summary

Trego-Dugan Aviation of Grand Island Inc. is seeking a highly skilled Aviation Operations Manager to oversee the daily operations of our airline partner. This is a challenging and rewarding role that requires strong leadership and communication skills.

Key Responsibilities
  • Manage all aspects of the airline partner's operation, including coordinating with local management and ensuring compliance with regulatory requirements.
  • Represent Trego-Dugan Aviation at travel partner meetings, conference calls, and events, and plan, host, and attend local airport meetings as needed.
  • Establish and maintain safety compliance of aircraft, customers, facilities, and employee working environments, and address issues and provide corrective action as they warrant.
  • Coordinate airline vendor functions and act as a liaison for local contracts providing service to Airline partners, including fueling skycap, security, catering, cleaning, and ground handling.
  • Establish airport and local community relations as a liaison with airport city officials, the FAA, the TSA, police, and fire departments.
  • Provide feedback, research, and response to customer complaints/compliments in coordination with Customer Relations.
  • Provide needed support to the local training group regarding the Airline partner's product or other airlines as needed, and coordinate, provide training, and ensure training requirements are met for all employees.
  • Ensure compliance with all Federal directives and security requirements, and audit to ensure quality assurance.
  • Perform all functions of a Station Agent, and other duties as assigned by General Manager.
Requirements
  • Three years of supervisory experience in the aviation industry, with at least one year of experience managing an airline-based environment with over 15 flights per week.
  • High School Diploma or Equivalent, College preferred.
  • Thorough working knowledge of the types of aircraft used at the station, current FAA/TSA security directives, and general procedures for passenger processing and baggage transfers.
  • Must possess a valid Driver's License, and obtain and maintain a current Complaint Resolution Official (CRO) certificate when required by individual airline companies.
  • Must pass a ten (10) year background check and pre-employment drug test, and be able to work a variety of assigned shifts, including evenings and weekends.


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