Customer Engagement Associate

2 weeks ago


Ashland, Pennsylvania, United States New England Wireless Full time

Sign-On Bonus - Earn a $1000 Sign-On Bonus if accepted for this position
Are you seeking a fulfilling career that fosters both professional and personal development? Do you have a passion for cutting-edge technology? If you are an energetic and sociable individual who enjoys assisting others, and you are motivated to succeed, then this opportunity may be the perfect fit for you.
New England Wireless, a prominent retailer of UScellular in the New England region, is on the lookout for enthusiastic and driven candidates.

While prior sales experience is advantageous, we are committed to training the right individuals. At New England Wireless, we prioritize exceptional customer service, delivering the best wireless solutions that enhance community connectivity.

Our achievements are fueled by the talented individuals on our team—come join us

We Provide:
- Competitive base salary with unlimited commission and bonuses;
- Comprehensive medical, dental, vision, disability, and life insurance plans (for full-time employees);
- 401K retirement savings plan with corporate matching (after 12 months);
- Paid Time Off;
- Opportunities for career advancement in a thriving industry;
- A total rewards package that includes high-quality training, limitless growth potential, and the ability to transfer between various locations.
New England Wireless is an Equal Opportunity Employer, dedicated to building a diverse and talented workforce M/F/D/V.

Job Responsibilities:
- Promote and sell all products and services available through US Cellular.
- Manage all administrative tasks related to sales, including customer contracts and warranties, inventory management, payment processing, and order fulfillment.
- Maintain an in-depth understanding of all company offerings, including products, accessories, pricing plans, promotions, and service features. Stay informed about competitive offerings and provide valuable market insights to the store manager regarding local competition.
- Address service inquiries from customers. Your success is defined by your proactive approach and commitment to excellence. Your strong interpersonal skills and ability to identify opportunities will make you an ideal addition to our team.

Key Responsibilities:
- Meet and exceed personal sales targets;
- Engage and educate customers through tailored product demonstrations;
- Cultivate a loyal customer base by fostering long-term relationships;
- Stay current with the latest data and entertainment technology and devices;
- Provide prompt, friendly, and courteous service to customers both in-person and over the phone.

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