Desktop Support Specialist

2 weeks ago


Frankfort, Kentucky, United States TEKsystems Full time
Desktop Support Technician Job Description

We are seeking a skilled Desktop Support Technician to join our team at TEKsystems. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to our clients in a primarily Windows-based environment.

Key Responsibilities:

  • Provide technical support and assistance to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with desktops, laptops, and mobile devices
  • Install, configure, and maintain desktop and laptop hardware and software
  • Provide excellent customer service and communication skills
  • Work collaboratively with other technical teams to resolve complex technical issues

Requirements:

  • Intermediate level of experience in desktop support and technical troubleshooting
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of Windows operating systems, Active Directory, and Office 365
  • Experience with mobile device support and troubleshooting

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to the latest technology and tools

About TEKsystems:

We are a leading provider of technology services and solutions, with a strong commitment to delivering exceptional results for our clients. We are proud to be an equal opportunity employer and welcome applications from diverse candidates.



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