Desktop Support Specialist
2 weeks ago
We are seeking a skilled Desktop Support Technician to join our team at Cynet Systems. The ideal candidate will have 2-3 years of IT experience, with a strong background in diagnosing and resolving technical issues with hardware and software systems.
The successful candidate will provide general desktop support duties, utilizing excellent troubleshooting skills to resolve issues efficiently. Additionally, they will demonstrate reliable attendance and possess excellent customer service skills, including:
- No coarse, abrasive, or condescending language used over the phone to customers.
- No argumentative demeanor.
- Takes ownership, not defensive about blame.
- Empathetic.
- Patient with upset and/or angry customers.
- Analytical.
- Problem solver (troubleshooting skills).
- Trainable.
- Self-starting and Initiative.
- Able to simplify explanations so that the customer understands.
The following are examples of the skills and experience we are looking for:
- Experience in customer service-oriented workplace.
- IT experience and knowledge in the following:
- Desktop Support (Remote Support).
- Windows 10 Operating System.
- Mapping network drives.
- Global Protect support (VPN).
- General NAS knowledge.
- Office Suite (particularly Outlook 2013 or higher).
- Preferred ServiceNow Ticketing System experience.
- Experience with Desktop Support work.
- Experience working in a fast-paced and ever-changing environment (adaptability).
- Experience working with, and as an active part of, a lively team (team player).
- Multi-tasking ability.
- Documentation skills (clear, concise).
- Experience with Active Directory.
- Experience with remote support or desktop support.
We are looking for a team player who can adapt to our fast-paced environment and provide excellent customer service. If you have the skills and experience we are looking for, please apply.
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Desktop Support Specialist
4 weeks ago
Frankfort, Kentucky, United States TEKsystems Full timeJob Title: Desktop Support SpecialistTEKsystems is seeking a skilled Desktop Support Specialist to join our team in Frankfort, KY. As a key member of our Field Services team, you will provide top-notch technical support to our clients, ensuring their desktop systems are running smoothly and efficiently.Key Responsibilities:Provide phone and on-site support...
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Desktop Systems Support Specialist
2 weeks ago
Frankfort, Kentucky, United States Kentucky Personnel Cabinet Full timeJob Title: Desktop Systems Support SpecialistThe Legislative Research Commission is seeking a skilled Desktop Systems Support Specialist to join their team. As a key member of the OCIT team, you will provide technical support and assistance to LRC staff and legislators, ensuring the smooth operation of desktop systems and resolving technical issues in a...
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Desktop Systems Support Specialist
2 weeks ago
Frankfort, Kentucky, United States Kentucky Personnel Cabinet Full timeJob Title: Desktop Systems Support SpecialistThe Legislative Research Commission is seeking a skilled Desktop Systems Support Specialist to join their team. As a key member of the OCIT team, you will be responsible for providing technical support and assistance to LRC staff and legislators.Key Responsibilities:Assist with troubleshooting and problem...
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Desktop Support Specialist
4 weeks ago
Frankfort, Kentucky, United States Cynet Systems Full timeJob SummaryWe are seeking a skilled Desktop Support Technician to join our team at Cynet Systems. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to our clients, troubleshooting and resolving technical issues with hardware and software systems, and providing general desktop support duties.Key...
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Desktop Systems Support Specialist
2 weeks ago
Frankfort, Kentucky, United States Kentucky Personnel Cabinet Full timeJob Title: Desktop Systems Support SpecialistJoin the Kentucky Personnel Cabinet as a Desktop Systems Support Specialist and be part of a team that provides technical support to the Legislative Research Commission.About the RoleThis is a permanent, full-time position with benefits including health and life insurance, retirement plan, and paid holidays,...
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Desktop Support Specialist
2 weeks ago
Frankfort, Kentucky, United States TEKsystems Full timeDesktop Support Technician Job DescriptionWe are seeking a skilled Desktop Support Technician to join our team at TEKsystems. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to our clients in a primarily Windows-based environment.Key Responsibilities:Provide technical support and assistance to clients...
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Desktop Support Specialist
1 week ago
Frankfort, Kentucky, United States Cynet Systems Full timeJob Description:We are seeking a skilled Desktop Support Technician to join our team at Cynet Systems. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to our clients with hardware and software systems.Key Responsibilities:Diagnose and resolve technical issues with hardware and software systemsProvide...
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Desktop Support Specialist
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Frankfort, Kentucky, United States TEKsystems Full timeJob Title: Desktop Support TechnicianWe are seeking a skilled Desktop Support Technician to join our Field Services team in Frankfort, KY. As a Desktop Support Technician, you will be responsible for installing computers, setting up hardware, and configuring software and drivers.Key Responsibilities:Install and configure computer systems, hardware, and...
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Desktop Support Specialist
2 weeks ago
Frankfort, Kentucky, United States Cynet Systems Full timeJob Description:We are seeking a skilled Desktop Support Technician to join our team at Cynet Systems. The ideal candidate will have 2-3 years of IT experience, with a strong background in diagnosing and resolving technical issues with hardware and software systems.The successful candidate will provide general desktop support duties, utilizing excellent...
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Desktop Support Specialist
3 weeks ago
Frankfort, Kentucky, United States TEKsystems Full timeJob Title: Desktop Support TechnicianJob Summary:We are seeking a skilled Desktop Support Technician to join our team at TEKsystems. As a Desktop Support Technician, you will be responsible for providing technical support to end-users in and around Frankfort, KY. You will work with a team of 4 other technicians to resolve hardware and software issues,...
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Desktop Support Specialist
3 weeks ago
Frankfort, Kentucky, United States TEKsystems Full timeJob Title: Desktop Support TechnicianWe are seeking a skilled Desktop Support Technician to join our Field Services team in Frankfort, KY. As a key member of our team, you will be responsible for installing computers, setting up hardware, and configuring software and drivers.Key Responsibilities:Install and configure computer systems, hardware, and...
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Desktop Support Specialist
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Frankfort, Kentucky, United States TEKsystems Full timeJob Title: Desktop Support Technician-FrankfortWe are seeking a skilled Desktop Support Technician to join our Field Services team in Frankfort, KY. As a key member of our team, you will be responsible for installing computers, setting up hardware, and configuring software and drivers.Key Responsibilities:Install and configure computer systems, hardware, and...
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IT Support Specialist
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Service Desk Specialist
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Frankfort, Kentucky, United States Beacon Hill Staffing Group Full timeDesktop Support TechnicianA leading national staffing group seeks a skilled Desktop Support Technician to join its team.Your Career GoalsYou enjoy solving complex technical problems and providing exceptional service to others.Your Amazing QualitiesYou're passionate about delivering high-quality support in a timely manner and possess excellent communication...
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Administrative Support Specialist
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Frankfort, Kentucky, United States Commonwealth of Kentucky Full timeAbout the Department of Professional LicensingThe Department of Professional Licensing serves 25 professional licensing boards and registries for the Commonwealth, serving 28,000 licensees. Our team provides essential services to support the growth and development of these boards and registries.Job SummaryWe are seeking a highly skilled and experienced...
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Administrative Support Specialist
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Frankfort, Kentucky, United States Commonwealth of Kentucky Full timeAbout the Department of Professional LicensingThe Department of Professional Licensing serves 25 professional licensing boards and registries for the Commonwealth, serving 28,000 licensees. Our team provides critical support to these boards, ensuring the public's safety and trust in the professionals we license.Job SummaryWe are seeking a highly skilled...
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Administrative Support Specialist
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Frankfort, Kentucky, United States Kentucky Personnel Cabinet Full time{"title": "Administrative Specialist Senior", "description": "Job SummaryWe are seeking an experienced Administrative Specialist Senior to support the agency in implementing and maintaining various programs, projects, and activities for the Commissioner's Office and the Divisions related to procurement and budget for the agency.Key ResponsibilitiesProvides...
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Technical Support Specialist
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Frankfort, Kentucky, United States Oracle Full timeJob DescriptionOracle is seeking a highly skilled Technical Support Specialist to join our Support Services team. As a key member of our organization, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.Key Responsibilities:Field and resolve post-sales non-technical customer...
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Technical Support Specialist
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Frankfort, Kentucky, United States Oracle Full timeJob DescriptionOracle is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Support organization, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.Key Responsibilities:Field and resolve post-sales non-technical customer inquiries...