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Healthcare Access Coordinator
2 months ago
PeaceHealth is in search of a Patient Access Representative for a part-time role focused on Cardiology. This position operates on a 0.50 FTE schedule during daytime hours.
Compensation: The salary range for this position is $29.90, with the hiring rate influenced by various factors such as education, training, and relevant work experience.
Role Overview: The Patient Access Representative plays a crucial role in facilitating the coordination of activities between scheduling, insurance verification, and pre-certification processes. This position acts as a vital link with physician practices, ensuring smooth pre-visit services.
Key Responsibilities:
- Pre-registers and registers patients, ensuring accurate demographic and financial information is collected.
- Manages patient payments, including balances, co-payments, and co-insurance.
- Verifies insurance coverage and secures necessary prior authorizations and referrals before patient appointments.
- Handles customer inquiries effectively.
- Oversees daily appointment schedules, which may involve making reminder calls and contacting referrals.
- May assist in transporting patients using appropriate equipment.
- Manages incoming phone calls and may provide switchboard coverage as needed.
- Monitors alarm systems and may assist with departmental charge entry.
Qualifications:
Minimum of 1 year required: Experience in a medical office or related customer service field. Preferred: Proficiency in Microsoft Office applications, including Word, Excel, and Outlook. A strong background in customer service may substitute for medical office experience.
Ability to manage conflicts professionally and effectively is essential. Excellent time management skills with a focus on meeting deadlines are required. Strong interpersonal and customer service skills are also necessary.
Benefits: PeaceHealth is dedicated to the well-being of its caregivers, offering a comprehensive total rewards package that includes:
- Full medical, dental, and vision coverage
- 403b retirement plan with employer contributions
- Paid time off
- Employer-paid life and disability insurance
- Tuition and continuing education reimbursement
- Wellness benefits and expanded mental health programs
PeaceHealth is committed to inclusivity and cultural humility. For full consideration of your skills and abilities, please attach a current resume with your application. PeaceHealth is an equal opportunity employer, adhering to all applicable local, state, and federal laws.
COVID-19 Vaccination Requirement: PeaceHealth requires completion of the Primary Vaccine Series or being up to date with the most recent COVID-19 vaccine prior to the start date. Exemptions for medical or religious reasons are available.
