Current jobs related to Virtual Customer Support Specialist - Middle River - The Panther Group

  • Desktop Support Specialist

    4 weeks ago

    White River Junction, Vermont, United States Virtual Service Operations Full time

    Opportunity:Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop & Depot Support Specialist in Windsor Locks, Connecticut.This role offers a unique opportunity to be part of our growing relationship with a great client and have responsibilities in both Desktop and Depot...

  • Senior IT Support Specialist

    4 weeks ago

    Middle River, Maryland, United States Rocket Lab Full time

    About Rocket LabRocket Lab is a global leader in launch and space systems, enabling some of the most ambitious and vital space missions globally. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world.We're on a mission to unlock the potential of space to improve life on Earth,...

  • Customer Support Specialist

    1 week ago

    Fall River, Massachusetts, United States Innio LLC Full time

    Job Description:At Innio LLC, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our Service Operations department, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Monitor and manage customer accounts, ensuring timely payment and resolution of any...

  • Accounts Receivable Specialist

    4 weeks ago

    White River Junction, Vermont, United States Virtual Full time

    About Our ClientOur esteemed client, a leading manufacturing company dedicated to excellence and innovation, is seeking a skilled Accounts Receivable Specialist to join their dynamic team.Key ResponsibilitiesEfficiently manage the complete Accounts Receivable cycle.Generate and dispatch invoices accurately and promptly.Monitor customer accounts to ensure...

  • LPN LTC Healthcare Support Specialist

    2 weeks ago

    Iron River, Michigan, United States HealthCare Support Full time

    LPN LTC Healthcare Support Specialist OpportunityHealthCare Support is seeking a skilled LPN LTC to provide high-quality healthcare support in a 13-week contract in Iron River, Michigan. This role offers a competitive compensation package, including immediate enrollment in health insurance, dental insurance, and life insurance. Additionally, you will have...

  • CNC Machinist Specialist

    1 week ago

    Middle River, Maryland, United States Insight Global Full time

    Job Title: CNC Machinist SpecialistJob Summary:Insight Global is seeking a skilled CNC Machinist Specialist to join our team. As a CNC Machinist Specialist, you will be responsible for setting up tools in machinery and operating CNC machines to produce customized parts.Key Responsibilities:Setting up tools in machineryOperating CNC machinesProducing...

  • Transportation Specialist

    2 weeks ago

    Middle River, United States Breakthru Beverage Group, LLC Full time

    We are a leading beverage distributor seeking a skilled Transportation Specialist to join our team. As a key member of our driving team, you will interact with customers daily to provide exceptional service and ensure timely delivery of our products.Key Responsibilities:Deliver beverages to customers in a safe and efficient mannerProvide excellent customer...

  • AP Specialist

    2 days ago

    Middle River, United States Ledgent Finance & Accounting Full time

    Job DescriptionJob DescriptionQualificationsThe Accounts Payable Specialist is detail-oriented and experienced in A/PProven experience in Accounts Payable (min 2 years)Solid understanding of accounting and financial reporting principles and practicesOrganizing and prioritizing skillsAttention to detail, accuracy, problem-solving skillsTime-management...

  • Revenue Cycle Specialist

    2 weeks ago

    Middle River, United States Johns Hopkins University Full time

    Job SummaryWe are seeking a highly skilled Revenue Cycle Specialist to join our team at Johns Hopkins University. This role is responsible for the collection of unpaid third-party claims and standard appeals, using various JHM applications and JHU/PBS billing applications.Key ResponsibilitiesUtilize A/R follow-up systems and reports to identify unpaid claims...

  • Delivery Specialist

    1 week ago

    Middle River, Maryland, United States Breakthru Beverage Group Full time

    Job Summary:We are seeking a skilled Delivery Specialist to join our team at Breakthru Beverage Group. As a key member of our CDL driving team, you will be responsible for delivering pre-sold products from our Distribution Center to customer locations in a safe and efficient manner.Key Responsibilities: Operate a vehicle and deliver assigned orders of wine,...

  • Customer Service Representative

    2 weeks ago

    Middle River, United States TransCore Full time

    Job SummaryTransCore, a leading provider of transportation solutions, is seeking a highly skilled Customer Service Representative to join our team in White Marsh, Maryland. As a key member of our customer support team, you will be responsible for providing exceptional service and support to our customers, ensuring their needs are met and exceeded.Key...

  • Credit Specialist

    5 months ago

    Middle River, United States Johns Hopkins University Full time

    We are seeking a Credit Specialist who will be responsible for the processing of refunds and the resolution of credit balances. This position will analyze the EPIC billing system to assure accuracy of payment posting and third-party reimbursement. Credits will be appropriately investigated and processed following proper accounting methods and established...

  • Rent Collection Specialist

    2 weeks ago

    Middle River, Maryland, United States Morgan Properties Full time

    Apartment Rental and Collections Specialist **Job Summary:** We are seeking a highly organized and detail-oriented Apartment Rental and Collections Specialist to join our team at Morgan Properties. As a key member of our property management team, you will be responsible for performing all activities related to rent collections and security deposit refunds....

  • IT Support Specialist

    1 week ago

    Fall River, Massachusetts, United States Merge IT LLC Full time

    Job Title: IT Support SpecialistJob Summary:Merge IT LLC is seeking an IT Support Specialist to join our team. The ideal candidate will have extensive knowledge of Apple products and a strong background in customer service.Responsibilities:Provide technical support for Apple devices and softwareAssist customers with troubleshooting and resolving technical...

  • CO Refund Specialist

    1 month ago

    Middle River, United States Johns Hopkins University Full time

    We are seeking a CO Refund Specialist who will be responsible for the processing of refunds and the resolution of credit balances. This position will analyze the EPIC billing system to assure accuracy of payment posting and third-party reimbursement. Credits will be appropriately investigated and processed following proper accounting methods and established...

  • Customer Service Representative

    5 months ago

    Middle River, United States Closet Factory Full time

    Job Summary: The Customer Service Representative at Closet Factory - Baltimore, MD is a vital role in providing exceptional customer service and support for our clients. As a part of our franchise team, you will be responsible for assisting customers with inquiries and concerns, maintaining accurate records, and providing administrative support to the...

  • Clinical Nutrition Specialist

    2 weeks ago

    Middle River, Maryland, United States NutraCo Full time

    Unlock Your Potential as a Clinical Nutrition SpecialistNutraCo is seeking a dedicated Registered Dietitian to join our team of clinical nutrition experts. As a Clinical Nutrition Specialist, you will have the opportunity to make a meaningful impact on the lives of our residents by addressing nutrition-related health problems through clinical nutrition...

  • Insurance Enrollment Specialist

    1 month ago

    Middle River, Maryland, United States SND Services. Full time

    Job OverviewWe are seeking a detail-oriented and compassionate Health and Life Insurance Enrollment Specialist to join our team at SND Services. In this role, you will assist clients in navigating the enrollment process for health and life insurance plans, ensuring they understand their options and make informed decisions.Key Responsibilities:Provide...

  • Customer Service Associate

    3 weeks ago

    Middle River, United States The Panther Group Full time

    Customer Service Representative OpportunityThe Panther Group is seeking a skilled Customer Service Representative to join their team in Middle River, MD. As a key member of the customer service team, you will be responsible for entering information into the database, processing payments, and assisting customers in understanding our programs.Key...

  • Customer Service Representative

    1 week ago

    Middle River, Maryland, United States Potomac Pizza Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Potomac Pizza. As a key member of our staff, you will be responsible for delivering exceptional customer service, taking customer orders, and maintaining a clean and safe environment.Responsibilities:Provide excellent customer...

Virtual Customer Support Specialist

2 months ago

Middle River, United States The Panther Group Full time

The Panther Group is looking for a dedicated Remote Customer Service Representative to collaborate with a prominent transportation solutions provider.

This position offers a long-term remote contract with the potential for hire. Initial training will take place onsite for a duration of 2-3 months, with working hours from 8:30 AM to 5:00 PM, transitioning to 11:00 AM to 8:30 PM post-training.

Key Responsibilities:

  • Handling inbound customer inquiries
  • Conducting account maintenance tasks
  • Addressing and resolving customer complaints
  • Performing data entry duties

Requirements:

  • Successful completion of a background check and drug screening (including marijuana)
  • A minimum of 2 years experience in a high-volume call environment
  • Proficiency in Microsoft Office applications
  • Typing speed of at least 30 words per minute
  • Reliable transportation for training sessions

Position Details:

  • Job Type: Full-time
  • Compensation: $17.00 per hour for English speakers; $18.50 per hour for bilingual candidates (Spanish/English)
  • Expected Work Hours: 40 hours per week

Benefits Offered:

  • 401(k) plan
  • Dental insurance
  • Flexible work schedule
  • Health insurance coverage
  • On-the-job training opportunities
  • Paid time off
  • Vision insurance
  • Remote work options after training

Shifts Available:

  • Day shift
  • Evening shift
  • Morning shift

Experience Required:

  • 3 years in high-volume phone calls (mandatory)
  • 1 year of remote work experience (mandatory)
  • 3 years in customer service (mandatory)
  • 1 year of onsite training prior to remote work (mandatory)

Commute:

Candidate must be able to commute to the training location.

Work Location:

Combination of in-person and remote work following training.