Customer Engagement Executive

2 weeks ago

Lynchburg, United States Offix LLC Full time

Key Responsibilities

  • Consistently achieve and surpass monthly sales targets in terms of Revenue, Gross Profit %, Gross Profit Dollars, and new revenue generation.
  • Build and nurture relationships with existing Offix clients, ensuring adherence to Offix's Customer Engagement standards.
  • Meet Offix's minimum activity benchmarks as specified in our Activity Level documentation and through regular discussions with your supervisor.
  • Input data accurately and promptly into our CRM system to enhance the opportunity pipeline.
  • Respond to inquiries from customers, prospects, and colleagues in a timely manner through various communication channels.
  • Develop and implement a strategic sales call plan.
  • Maintain and expand relationships with current and prospective clients through meetings, calls, and emails.
  • Engage with potential clients to identify new business opportunities.
  • Conduct new business prospecting and development, including cold outreach, appointment setting, and crafting solution proposals for presentations.
  • Gain a comprehensive understanding of clients' businesses and their specific needs.
  • Continuously enhance knowledge of all Offix product offerings.
  • Participate in product and solution demonstrations.
  • Update the CRM system daily with all sales-related activities.
  • Achieve monthly and annual revenue targets for both existing and new clients.

Essential Activities and Skills

  • Develop a strategic sales plan to meet assigned sales objectives.
  • Conduct sales activities, including needs assessments and system design to support the sale of more profitable products in the connected environment.
  • Implement marketing strategies to cultivate a loyal and profitable customer base, ensuring ongoing revenue from support, supplies, and services.
  • Engage with professional organizations to create networking opportunities.
  • Communicate effectively and accurately with clients and company personnel.
  • Attend training sessions, sales meetings, and Offix-sponsored networking events.
  • Demonstrate proficiency in handling objections, installations, and training for key operators.
  • Adhere to company values, directives, and strategic plans.
  • Practice effective time management daily.
  • Approach daily tasks with self-discipline and a sense of urgency.
  • Possess in-depth knowledge of Offix procedures for proposals and company software.
  • Understand various roles within Offix to facilitate appropriate communication for assistance.
  • Exhibit proficiency in all forms of written communication, including proposals and justifications.
  • Follow up on customer issues to ensure swift resolution; respond to all inquiries within a specified timeframe.
  • Be punctual and prepared for all scheduled meetings.
  • Ensure the confidentiality of all provided information.
  • Work collaboratively as part of a team.
  • Demonstrate excellent verbal and written communication skills.
  • Possess solid knowledge of networking and computer systems.
  • Embrace a customer-focused culture.
  • Exhibit strong presentation skills and maintain a professional demeanor.
  • Have reliable transportation and a valid driver's license.
  • Embody Offix values of Integrity, Teamwork, Professionalism, and Customer Care.
  • Be willing to work the necessary hours to exceed job expectations and customer satisfaction.

Qualifications:

  • Minimum of 2 years of business-to-business sales experience, preferably in the office products sector.
  • Strong understanding of sales techniques, including cold calling, networking, and lead generation, with a proven ability to close deals.
  • Exceptional organizational skills and a consistent ability to follow up on leads.

  • Social Media Engagement Coordinator

    2 weeks ago

    Lynchburg, United States Liberty University Full time

    The Social Media Engagement Coordinator role collaborates with the Social Media team to assist in crafting and executing the university's social media strategy. This position is essential in enhancing online visibility and fostering engagement in alignment with strategic objectives. The coordinator will actively participate in live event coverage on campus...

  • Graduate Assistant for Student Engagement

    2 weeks ago

    Lynchburg, United States Liberty University Full time

    The Graduate Assistant for Student Engagement will report directly to the Director of Student Engagement and play a pivotal role in fostering opportunities for student development, leadership, and participation within the university community. This position involves assisting in the planning and execution of various events organized by the Office of...

  • Member Engagement Specialist

    2 weeks ago

    Lynchburg, United States YMCA of Central Virginia Full time

    POSITION SUMMARY: The Member Engagement Specialist plays a vital role in delivering exceptional service to our members and addressing inquiries from program participants and visitors. This position also encompasses additional responsibilities that enhance the membership experience at the YMCA of Central Virginia and contribute to community well-being. This...

  • Patient Care Engagement Coordinator

    2 weeks ago

    Lynchburg, Virginia, United States Atlantic Vision Partners Full time

    Job OverviewAbout Atlantic Vision PartnersBecome part of a dedicated team that prioritizes enhancing patient interactions and delivering exceptional resources to ensure our patients achieve optimal vision. At Atlantic Vision Partners, we provide comprehensive training, limitless career advancement opportunities, paid certification programs, and internal...

  • Executive Assistant

    3 weeks ago

    Lynchburg, United States Delta Star Inc Full time

    Job DescriptionJob DescriptionAt Delta Star, growth meets innovation as we supply one of life's most basic needs - electricity! From being part of the first and largest electrification projects, to now being core to our nation's grid and infrastructure, we are the largest American-owned manufacturer of medium power transformers in North America and...

  • Political Engagement Student Coordinator

    2 weeks ago

    Lynchburg, United States Liberty University Full time

    Government Relations Student WorkerThe Government Relations Student Worker will support the Office of Government Relations in various initiatives related to voting. This role offers a meaningful opportunity to contribute to a mission-driven environment.Key Responsibilities:Assist in organizing voter registration events across campus.Thoroughly review...

  • Customer Service Representative

    4 days ago

    Lynchburg, Virginia, United States Zips Car Wash Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers leave our facility with a smile.Key ResponsibilitiesCustomer Engagement: Welcome...

  • Customer Experience Specialist

    3 months ago

    Lynchburg, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Sales Account Executive

    2 weeks ago

    Lynchburg, Virginia, United States Offix LLC Full time

    Key ResponsibilitiesConsistently achieve and surpass monthly targets in Revenue, Gross Profit %, Gross Profit Dollars, and new revenue generation.Engage with and enhance relationships with current Offix clients, ensuring adherence to Offix's Customer Engagement standards.Meet the activity benchmarks as outlined in the Activity Level documentation and during...

  • Executive Manager

    6 days ago

    Lynchburg, Virginia, United States Domino's Franchise Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Manager to join our team at Domino's Franchise. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that all aspects of the business are running smoothly and efficiently.Key ResponsibilitiesLeadership and...

  • Executive Director of Operations

    6 days ago

    Lynchburg, United States Berglund Automotive Group Full time

    About the RoleBerglund Automotive Group is a reputable and well-established automotive organization with a strong presence in Southwest and Central Virginia. We are seeking a highly experienced and skilled individual to fill the position of Executive Director of Operations.Key ResponsibilitiesLeadership and Team Management: Lead, mentor, and motivate a team...

  • Customer Service Representative

    1 week ago

    Lynchburg, Virginia, United States Zips Car Wash Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Part-time Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our Unlimited Wash Club, and ensuring a positive experience for all guests.Key...

  • Executive Chef 1

    2 weeks ago

    LYNCHBURG, United States Sodexo Full time

    Unit Description: Inspire students through food, and teach them what’s possible through sustainable resources. Sodexo is seeking an Executive Chef at Liberty University in Lynchburg, VA. The successful candidate will: Provide culinary leadership within a small sized unit including menu planning, program execution and staff management & training Work...

  • Executive Chef 1

    1 week ago

    Lynchburg, United States Sodexo Full time

    Unit Description: Inspire students through food, and teach them what’s possible through sustainable resources. Sodexo is seeking an Executive Chef at Liberty University in Lynchburg, VA. The successful candidate will: Provide culinary leadership within a small sized unit including menu planning, program execution and staff management & training Work...

  • Customer Service Representative

    4 days ago

    Lynchburg, Virginia, United States Zips Car Wash Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Advisor at Zips Car Wash. As a Sales Advisor, you will play a key role in providing exceptional customer service and promoting our Unlimited Wash Club to our valued customers.Key ResponsibilitiesWelcome and Engage with CustomersProvide a warm and...

  • Customer Service Associate

    3 weeks ago

    Lynchburg, United States Zips Car Wash Part time $12

    Job DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 7616 Timberlake Rd, Lynchburg, VA, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where...

  • Customer Service Associate

    2 weeks ago

    Lynchburg, United States Zips Car Wash Part time $12 - $13

    Job DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 3210 Old Forest Rd, Lynchburg, VA, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where...

  • Customer Service Associate

    7 days ago

    Lynchburg, United States Zips Car Wash Part time

    Job DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 3805 Wards Rd, Lynchburg, VA, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where people...

  • Customer Service Associate

    2 months ago

    Lynchburg, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Zips Car Wash - 3805 Wards Rd, Lynchburg, VA 24502 is the perfect position for you! You will bring joy to people’s journeys by creating a...

  • Customer Service Associate

    3 weeks ago

    Lynchburg, United States Zips Car Wash Full time $12

    Job DescriptionJob DescriptionWhy You’ll Love This Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Zips Car Wash - 3805 Wards Rd, Lynchburg, VA 24502 is the perfect position for you! You will bring joy to people’s journeys by creating a...