Advisory Solution Expert

3 days ago


Cincinnati, Ohio, United States ServiceNow Full time
Overview
At ServiceNow, we're a world leader in providing innovative solutions that make the world work for everyone. As an Advisory Solution Consultant with Commercial Accounts, you'll be a key member of our team responsible for driving revenue growth and delivering exceptional customer experiences. With over 7,700+ customers across 85% of Fortune 500 companies, we're proud to be one of FORTUNE's 100 Best Companies to Work For and World's Most Admired Companies.

Salary Estimate: $120,000 - $150,000 per year based on location and experience.

About the Role
As a member of our Solution Consulting team, you'll have a major impact on our future success by supporting Solution Sales. You'll guide revenue growth for one of our products while partnering closely with Sales, Product Management, and the executive team. This is a hands-on technical consultant role requiring advanced solution delivery and positioning skills during sales cycles.

Key Responsibilities:
  • Support product sales as a technical and domain expert of a client-facing sales team
  • Lead discovery workshops to determine customers' challenges and provide product demonstrations to align our solution with customer needs
  • Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
  • Provide feedback to product management about product enhancements that can address customer needs and provide additional value
  • Share and learn best practices and reusable assets with other Solution Consultants to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events including executive briefings, conferences, user groups, and trade shows

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