Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role offers a unique opportunity to work with State Farm insurance and financial services products, providing exceptional service to customers and helping them achieve their goals.
Responsibilities- Build strong relationships with customers through effective communication and follow-up.
- Use a customer-centric approach to educate customers about insurance options and develop personalized solutions.
- Develop leads, schedule appointments, and market relevant products and services to meet customer needs.
- A keen interest in marketing and sales, with a focus on customer needs.
- Excellent written, verbal, and listening communication skills.
- Possess a people-oriented mindset, with the ability to work effectively in a team environment.
- Demonstrate attention to detail and problem-solving skills.
- Be proficient in using computer functions and able to learn new software quickly.
- A competitive hourly rate plus commission/bonus structure.
- 401(k) retirement plan and paid time off (vacation and personal/sick days).
- Health benefits and flexible hours to maintain a healthy work-life balance.
- Growth opportunities for advancement within our agency, with license reimbursement support.
The estimated annual salary for this position is $40,000-$60,000, depending on experience and qualifications. As an Agent Team Member, you will also receive hourly pay plus commission/bonus, making your total compensation package even more attractive.
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Customer Relationship Manager
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