Printer Systems Administrator
2 weeks ago
We are seeking an experienced Printer Systems Administrator to join our team at Insight Global. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our printer systems across various locations.
Job Summary:
As a Printer Systems Administrator, you will configure and maintain print driver profiles, monitor network performance, and troubleshoot IT-related issues related to print behavior. You will also provide Management of Change (MOC) services, including installing, configuring, and maintaining printer hardware and software.
Key Responsibilities:
- Configure and manage print driver profiles, settings, and scripts
- Monitor network performance and maintain network security settings for printers and PCs
- Troubleshoot and resolve IT-related issues reported by end-users
- Manage print queues, print servers, and data communications networks
- Utilize ServiceNow Software for managing helpdesk tickets and asset management
- Provide strong customer service skills, including communication with end-users and teammates
Requirements:
To succeed in this role, you must have:
- A minimum of 4 years of experience working with printers and printer software solutions
- Experience with printer software solutions like HP Security Manager, HP Web JetAdmin, PrinterLogic, or similar tools
- Familiarity with HP's universal print driver (UPD) and Epic print drivers
- Strong knowledge of network protocols, such as TCP/IP, DNS, and DHCP
- Excellent problem-solving and creativity skills
- Ability to work effectively in a fast-paced environment
Benefits:
We offer a competitive salary of $85,000 - $110,000 per year, depending on experience, plus benefits and a comprehensive training program.
About Us:
Insight Global is a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.
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