Network Infrastructure Specialist

5 days ago


Minneapolis, Minnesota, United States Insight Global Full time

At Insight Global, we are seeking an experienced Network Infrastructure Specialist - Print Services to join our team. This role involves providing On-Site Administrator (OSA) Level III support to configure print driver profiles, monitor network performance, and maintain network security settings for printers and PCs. The ideal candidate will have 4+ years of experience working with printers, expertise in printer software solutions, and knowledge of print driver management and network protocols.

Key Responsibilities:
  • Installing, configuring, and maintaining printer hardware and software
  • Monitoring network performance and maintaining network security settings
  • Troubleshooting and resolving IT-related issues due to changes with print behavior
  • Managing change by validating and understanding IT architecture and infrastructure

The selected candidate will be familiar with printer software solutions, print driver management, and network protocols. They will utilize ServiceNow software for managing helpdesk tickets and asset management, and possess strong customer service skills, including communication, problem-solving, and creativity.

Requirements:
  • 4+ years of experience working with printers
  • Expertise in printer software solutions
  • Knowledge of print driver management and network protocols

The estimated salary for this position is $85,000 - $110,000 per year, depending on location and experience.



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