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Wireless Customer Service Representative

2 months ago

Peabody, Massachusetts, United States RD Enterprises Full time
RD Enterprises: Wireless Customer Service Representative Opportunity

We are seeking a skilled and enthusiastic individual to join our team as a Wireless Customer Service Representative. As a key member of our sales and support team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Facilitate sales of telecommunications services and products
  • Continuously expand knowledge of products and services to provide informed solutions to customers
  • Ensure utmost customer satisfaction through effective communication and problem-solving
  • Process orders and transactions efficiently
  • Participate in local events and promotions to increase brand awareness
Job Skills:
  • Strong communication and interpersonal skills
  • Positive and outgoing attitude with a customer-centric approach
  • Technical proficiency in sales and customer service software
  • Critical thinking and problem-solving abilities to resolve customer issues
  • Organizational skills to manage multiple tasks and priorities
Requirements:

No prior experience is required, as comprehensive training will be provided. Minimum qualifications include a High School Diploma or GED, along with the ability to identify sales opportunities and deliver exceptional customer service.