Patient Services Coordinator

15 hours ago


Brookfield, Wisconsin, United States PT Solutions Physical Therapy Full time

Job Overview

At PT Solutions Physical Therapy, we're committed to expanding access to quality care. As a Patient Services Coordinator, you'll play a vital role in supporting our clinicians as they strive to provide research-driven treatments to patients. Your responsibilities will include interacting with patients, insurance providers, and medical professionals to create streamlined scheduling and financial workflows.

Your Key Responsibilities

  • Reconcile patient payments and units billed while following HIPAA guidelines
  • Process insurance verifications and manage prior authorizations
  • Obtain authorization and/or prior authorization
  • Collect and reconcile over-the-counter payments weekly and monthly
  • Maintain relationships with patients, providers, clinicians, and internal operational departments

What We Offer

  • Competitive compensation with performance-based incentives
  • Professional development through internal platforms
  • Potential for career progression with a nation-wide company
  • Fitness incentive, insurance benefits, employee assistance program, paid time off, and extended illness bank

Qualifications

  • High School or GED diploma required; submission of diploma for highest level of education obtained required
  • 1-2 years of customer service experience; experience with healthcare preferred

Pay Range

  • $18 - $21 per hour
  • Pay range considers a wide range of compensation factors, including candidate background, experience, and work location

Schedule

  • Full-time; candidate needs to be flexible Monday-Friday 7am-7pm


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