Hospice Intake Coordinator

2 days ago


Brookfield, Wisconsin, United States BrightSpring Health Services Full time
Job Summary

We are seeking a skilled Hospice Intake Coordinator to join our team at Allay Home and Hospice. As a key member of our organization, you will play a vital role in supporting patients and their families through the hospice intake process.

Responsibilities
  • Coordinate all aspects of patient intake, including establishing and maintaining positive relationships with customers and referral sources.
  • Complete the intake process from initial referral contact to hospice admission, ensuring a seamless transition for patients.
  • Utilize clinical knowledge to triage incoming referrals and determine the necessity of timely initiation of care.
  • Communicate directly with patients and families to ensure acceptance of services and coordinate insurance verification and authorization processes.
  • Consult with physicians, nurses, and other healthcare professionals to facilitate a safe and smooth transition to hospice care.
  • Effectively communicate hospice criteria to referral sources and serve as a resource for hospice criteria and alternatives.
  • Ensure compliance with all state and federal referral and intake regulatory requirements.
Qualifications
  • Registered Nurse or Licensed Practical Nurse with current and unencumbered licensure.
  • At least two years of healthcare experience, preferably in hospice operations.
  • Demonstrates a working knowledge of insurance reimbursement guidelines.
About Our Line of Business

Allay Home and Hospice is a leading provider of hospice services, dedicated to bringing high-quality care to the comfort of patients' homes. As part of the BrightSpring Health Services family, we are committed to delivering exceptional patient care and championing our agency leadership and teams.



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