Customer Care Associate

5 days ago


Gresham, Oregon, United States Fully Full time
Job Title: Customer Care Associate

Fully is seeking a highly skilled and compassionate Customer Care Associate to join our team. As a Customer Care Associate, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Provide timely and effective responses to customer inquiries via phone, email, and chat.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with internal teams to resolve complex customer issues.
  • Develop and maintain a thorough knowledge of our products and services.
  • Meet or exceed customer satisfaction targets.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive training program.

Fully is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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