Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Build strong relationships with customers, understanding their needs and preferences to provide personalized recommendations and solutions.
- Process sales transactions accurately and efficiently, maintaining a high level of product knowledge and ensuring customers are satisfied with their purchases.
- Assist with inventory management, restocking shelves, and maintaining a clean and organized store environment.
- Participate in visual merchandising and store displays to create an engaging and attractive shopping experience.
- Collaborate with colleagues to achieve sales goals, share knowledge, and support each other in providing exceptional customer service.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Previous retail or customer service experience preferred.
- Ability to work a flexible schedule, including evenings and weekends.
- Strong communication and interpersonal skills, with a focus on building strong relationships with customers and colleagues.
- Ability to lift up to 50 pounds and stand for long periods.
As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work in a dynamic and supportive environment, with a focus on customer satisfaction and sales growth. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and advancement.
We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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