Customer Success Representative
3 weeks ago
We are seeking a highly skilled Customer Success Specialist to join our team at EdClub. As a key member of our customer-facing team, you will be responsible for driving customer satisfaction, retention, and growth.
Key Responsibilities- Develop and maintain strong relationships with customers to ensure their success with our products.
- Provide exceptional customer support and guidance to resolve any issues or concerns.
- Identify opportunities to upsell and cross-sell our products to existing customers.
- Collaborate with internal teams to ensure seamless customer onboarding and support.
- Attend trade shows, industry events, and visit customers onsite to build relationships and promote our products.
- 2+ years of experience in a customer-facing role, preferably in SaaS sales, account management, or inside sales.
- Excellent communication, presentation, and interpersonal skills.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficient in CRM systems and other web-based tools.
- Bachelor's degree preferred.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
EdClub is a leading education technology company that develops innovative tools to enhance learning outcomes. Our flagship product, TypingClub, is the #1 touch typing application used by schools and districts in the United States. We are committed to providing exceptional customer service and support to our customers, and we are seeking a talented Customer Success Specialist to join our team.
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Customer Success Representative
4 weeks ago
Rockville, Maryland, United States EdClub Full timeAbout the Role:We are seeking a highly skilled and motivated Customer Success Representative to join our team at EdClub. As a key member of our customer success team, you will be responsible for driving customer satisfaction, retention, and growth.Key Responsibilities:Develop and Maintain Customer Relationships: Build and maintain strong relationships with...
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Customer Success Representative
1 week ago
Rockville, Maryland, United States EdClub Full timeCustomer Success SpecialistAs a key member of our team, you will be responsible for ensuring the success of our customers by providing exceptional support and guidance. This role requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.Key Responsibilities:Develop and maintain strong...
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Customer Success Representative
4 weeks ago
Rockville, Maryland, United States EdClub Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Success Specialist to join our team at EdClub. As a key member of our customer-facing team, you will be responsible for driving customer satisfaction, retention, and growth.Key ResponsibilitiesCustomer Relationship Development: Develop and maintain strong relationships with our customers to...
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Customer Success Manager
2 weeks ago
Rockville, Maryland, United States Roy Vinnik, CPAC Full timeAbout the CompanyRoy Vinnik, CPA LLC is a leading accounting firm that specializes in US taxation with offshore activities, tax accounting, and compliance. Our clients are primarily Venture Capital entities with foreign parents or subsidiaries seeking to penetrate the US market.About the RoleWe are seeking a dedicated and experienced professional to join our...
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Customer Success Advocate
2 weeks ago
Rockville, Maryland, United States EdClub Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at EdClub. As a key member of our customer-facing team, you will be responsible for retaining and growing our customer base, ensuring maximum software utilization, and providing exceptional customer experiences.Key ResponsibilitiesDevelop and maintain healthy customer...
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Customer Success Manager
2 weeks ago
Rockville, Maryland, United States fusionSpan Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at fusionSpan. As a key member of our organization, you will be responsible for ensuring our clients achieve their goals and objectives through our services.Key ResponsibilitiesLead advocate for clients and internal stakeholders to ensure successful...
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Customer Service Sales Representative
2 months ago
Rockville, Maryland, United States Marlo Furniture Full timeJoin Our Team as a Customer Service Sales Representative (Full-Time)Are you eager to be part of a vibrant team in the retail sector? Our Customer Service Sales Representatives are essential to our success and expansion. If you have a passion for helping customers with their home furnishing needs and delivering outstanding service, this role is tailored for...
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Customer Success Manager
1 week ago
Rockville, Maryland, United States fusionSpan Full timeJob DescriptionfusionSpan is a dynamic organization that empowers its clients to deliver exceptional experiences. As a Customer Success Manager, you will be the trusted advocate for our clients, ensuring seamless service delivery and identifying new growth opportunities.Responsibilities:Lead client relationships and foster strong communication...
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Customer Success Manager II
6 days ago
Rockville, Maryland, United States DealerOn Full timeJob Title: Customer Success Manager IIJob Summary:We are seeking a highly motivated and organized Customer Success Manager II to join our Customer Support Team at DealerOn. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional support, and driving business growth.Key...
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Customer Service Representative
1 month ago
Rockville, Maryland, United States Addison Group Full timeJob Title: Customer Service RepresentativeAt Addison Group, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...
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Customer Service Representative
3 days ago
Rockville, Maryland, United States Beacon Hill Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Beacon Hill. As a key member of our customer service team, you will be responsible for providing exceptional phone support to our clients.Key Responsibilities:Answer and document incoming phone calls in a professional and courteous manner.Provide accurate information...
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Customer Service Representative
2 weeks ago
Rockville, Maryland, United States John Marshall Bank Full timeCustomer Service RepresentativeJohn Marshall Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our team at our Rockville, Maryland Branch location.The primary responsibilities of this position include performing daily teller duties and assisting new and existing customers in opening a variety of new accounts,...
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Customer Service Representative
2 weeks ago
Rockville, Maryland, United States Addison Group Full timeCustomer Service RepresentativeAt Addison Group, we are seeking a highly motivated and articulate Customer Service Representative to join our team in a contract capacity. As the first point of contact for our valued customers, you will provide exceptional service through phone, email, and chat interactions.Key Responsibilities:Respond to incoming customer...
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Customer Service Representative
4 weeks ago
Rockville, Maryland, United States Addison Group Full timeCustomer Service RepresentativeAt Addison Group, we are seeking a highly motivated and articulate Customer Service Representative to join our team in a contract capacity. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our valued customers through phone, email, and chat...
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Customer Service Representative
4 weeks ago
Rockville, Maryland, United States Sparks Group Full timeJob Title: Contact Call Center RepresentativeWe are seeking a highly skilled and customer-focused Contact Call Center Representative to join our team at Sparks Group. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.Key Responsibilities:Respond to...
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Customer Service Representative
3 weeks ago
Rockville, Maryland, United States Hunter Recruitment Advisors Full timeJob DescriptionCustomer Service RepresentativeAbout the Role: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key...
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Customer Service Representative
6 days ago
Rockville, Maryland, United States James Vito, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly organized and efficient Customer Service Representative to join our team. As the initial point of contact, you will provide a sense of calm and exhibit empathy for customers, ensuring they feel comfortable. Your exceptional verbal and written communication skills will enable you to effectively relay...
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Customer Service Representative
4 weeks ago
Rockville, Maryland, United States James Vito, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly skilled and organized Customer Service Representative to join our team at James Vito, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Responsibilities:Answer...
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Customer Service Representative
6 days ago
Rockville, Maryland, United States State Farm Insurance Full timeCustomer Service Representative Job SummaryAt State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Assist customers with inquiries,...
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Customer Service Representative
2 weeks ago
Rockville, Maryland, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul products and...