Housekeeping Attendant

2 weeks ago


Atlanta, Georgia, United States Blue Sky Hospitality Solutions Full time

Position:

Housekeeping Houseperson

Reports to: Director of Housekeeping

JOB SUMMARY
The Houseperson is tasked with the upkeep and cleanliness of the hotel's public spaces, providing support to room attendants in the overall cleaning of guest accommodations.

This role encompasses a variety of responsibilities including vacuuming, carpet shampooing, floor cleaning and waxing, waste disposal, and the organization and replenishment of supply rooms.

CANDIDATE PROFILE
Experience

  • Prior experience in similar roles within hotels, healthcare facilities, or related environments is preferred.

JOB ESSENTIALS
  • Ensure all housekeeping carts and storage areas are stocked to meet brand standards.
  • Collect laundry from guest rooms and/or chutes.
  • Restock linens on floors as required.
  • Maintain cleanliness in common areas, including elevators, storage rooms, hallways, and staircases. This may involve window cleaning, sweeping, mopping, waxing, and polishing various floor types.
  • Conduct deep cleaning tasks as necessary.
  • Address guest requests, inquiries, and complaints promptly, ensuring timely follow-up to uphold high standards of guest satisfaction and service quality. In cases of dissatisfaction, work towards a resolution in line with established guidelines.
  • Adhere to hotel safety protocols and utilize safety equipment as necessary to ensure the well-being of all team members during shifts. Report all incidents and injuries promptly.
  • Maintain a clean and organized work area, free from hazards that could impede job performance.
  • Comply with attendance policies and be available for regular shifts, including weekdays, evenings, weekends, and holidays.
  • Perform any other job-related tasks as assigned.

Other

  • Ability to thrive in a fast-paced, high-energy work environment.
  • Familiarity with commercial cleaning products.
  • Strong attention to detail.
  • Capability to build and maintain effective working relationships with colleagues and guests.
  • Understanding and adherence to all safety procedures while executing tasks.
  • Regular attendance is crucial for the successful execution of this role.
  • Maintain a professional appearance and grooming standards, including wearing the appropriate uniform and name tag.

Physical Demands
While performing the duties of this position, the role typically requires standing and walking for the duration of the shift, along with repetitive motions such as bending, stretching, reaching, stooping, and lifting up to 50 pounds.

Due to the nature of the hospitality industry, employees may be required to work varied schedules, including holidays and weekends, to meet the operational needs of the hotel.

This job description is not an exhaustive list of all functions that an employee in this position may be asked to perform periodically.

Blue Sky Hospitality Solutions is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.



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