Customer Service Representative
3 weeks ago
This role involves managing outbound calls to insurance companies to facilitate timely payment processing and provide exceptional customer support. The ideal candidate will possess excellent communication skills, ensuring smooth and effective interactions with customers and insurance companies.
Key Responsibilities:- Initiate and manage outbound calls to insurance companies to process payments on behalf of customers
- Handle customer inquiries and resolve payment-related issues in a professional and courteous manner
- Enter data accurately and efficiently to ensure seamless payment processing
- 1 year of experience in a customer-facing role
- Excellent communication and interpersonal skills
- Basic computer skills and proficiency in data entry
Randstad is a world leader in matching talented individuals with great companies. Our experienced agents will work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent, or permanent opportunities, we'll work hard to find the best fit for you.
We're an equal opportunity employer and welcome applicants from diverse backgrounds. If you require a reasonable accommodation to make your application or interview experience a great one, please don't hesitate to contact us.
Pay offered to a successful candidate will be based on several factors, including education, work experience, work location, specific job duties, and certifications. We offer a comprehensive benefits package, including health insurance, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
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