Customer Service Manager

3 days ago


Norwalk, Connecticut, United States Lumen Technologies Full time

Lumen Technologies is seeking a highly skilled Customer Service Manager to join their team. As a key member of the organization, you will be responsible for managing customer relationships, ensuring high levels of satisfaction, and promoting revenue growth.

The ideal candidate will have excellent communication skills, a strong ability to problem-solve, and a passion for delivering exceptional customer experiences. This role requires a bachelor's degree in a related field and at least 3 years of experience in customer service or account management.

We offer a competitive salary range of $72,300 - $96,500, depending on location, as well as a comprehensive benefits package featuring health, life, and voluntary lifestyle benefits. If you are a motivated and results-driven professional looking to take your career to the next level, please apply today.

About Lumen

Lumen connects the world by providing innovative solutions that enable businesses to thrive. Our commitment to workplace inclusion and employee support has earned us recognition as one of the top workplaces for diversity. We prioritize teamwork, trust, and transparency, creating a culture where employees can grow and succeed.



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