Customer Service Specialist

3 weeks ago


Norwalk, Connecticut, United States Zwilling J A Henckels LLC Full time

**About the Role**

We are seeking a highly motivated and customer-focused Seasonal Cashier to join our team at Zwilling J.A. Henckels LLC. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining store standards, and driving sales growth.

**Key Responsibilities:**

  • Provide warm and welcoming customer experiences, ensuring every interaction is personalized and engaging.
  • Process transactions efficiently and accurately, while maintaining attention to detail and adhering to cash handling procedures.
  • Stay up-to-date on product knowledge, answering customer questions, promoting current sales, and suggesting complementary items.
  • Maintain the checkout area's cleanliness, organization, and stock levels, assisting with light merchandising tasks as needed.
  • Address customer concerns professionally, escalating issues to the store manager when necessary.

**Requirements:**

  • Prior experience in a cashier or customer service role is preferred.
  • Excellent communication skills and a passion for delivering exceptional customer service.
  • Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.
  • Basic math skills required.

**What We Offer:**

  • A collaborative work environment that values teamwork and innovation.
  • Employee discounts on our premium products.

**Estimated Salary:** $15.69 per hour



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