Customer Service Liaison

5 days ago


Norwalk, Connecticut, United States LAZ Parking LTD, LLC Full time
Job Summary:
Parking Operations Specialists at LAZ Parking LTD, LLC are responsible for providing exceptional customer service to our clients. This includes greeting customers in a welcoming atmosphere, responding promptly to inquiries, and resolving issues efficiently.

Salary Estimate: $17/hour

Key Responsibilities
  • Greet customers by name, be responsive, and timely with correspondence and problem resolution, displaying a caring attitude and developing a rapport with the customer base.
  • Assist customers in lobbies, lanes, and in the parking office; help direct traffic, promote good customer relations, and consistently provide premier customer satisfaction with a friendly demeanor and can-do attitude.
  • Add/delete accounts, and key in required information from monthly applications in the parking revenue control system.
  • Assist with cashiering functions as needed, oversee general maintenance of the garage, sweep, wipe down surfaces, equipment, empty trash, pick up trash, change light bulbs, etc.
Requirements
  • High school diploma or GED preferred but not required.
  • Strong customer service experience, preferably with cash handling experience.
  • Parking industry experience is preferred but not required.


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