Customer Service Representative
1 day ago
About Wegmans
Wegmans is a family-owned grocery store chain that has been serving the East Coast for over 100 years. We're committed to providing our customers with exceptional products, services, and experiences that make their lives easier and more enjoyable.
Job Description
We're seeking a Customer Service Representative to join our team at our Norwalk, CT store. As a Customer Service Representative, you'll play a key role in providing an exceptional shopping experience for our customers. You'll be responsible for greeting customers, answering questions, and resolving any issues that may arise during their visit.
Responsibilities
- Greet customers and provide them with a warm and welcoming experience
- Answer customer questions and provide recommendations on products and services
- Resolve customer complaints and concerns in a fair and professional manner
- Work collaboratively with other sales associates and store staff to achieve sales goals and provide excellent customer service
Requirements
- High school diploma or equivalent required
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work a variety of shifts, including weekends and holidays
Benefits
- Paid time off (PTO) and holidays
- Health insurance options
- Dental and vision insurance
- 401(k) plan with company match
- Education assistance program
- Opportunities for career advancement
$42,000 - $62,000 per year, depending on experience
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