Customer Service Professional

5 days ago


Richardson, Texas, United States My Pham-Farmers Insurance Agency Full time
Job Overview
The My Pham-Farmers Insurance Agency is seeking a skilled Customer Service Professional to join their team. As a key player in the agency's operation, you will partner with the agency owner to set strategies and implement best practices for customer contact. Your analytical skills will be utilized to monitor and measure the effectiveness of the agency's loyalty initiatives and customer satisfaction efforts.

Compensation

$Annual Base Salary: $50,000 + Commission + Bonus Opportunities

M-F Schedule

Career Growth Opportunities

Hands on Training


Responsibilities
  • Coordinate daily service emails and respond promptly
  • Achieve new business production goals and objectives
  • Identify cross-sell opportunities from existing clients
  • Develop leads, schedule appointments, and market appropriate products and services
  • Establish client relationships and follow up as needed
  • Provide accurate and friendly service, addressing inquiries about insurance availability, eligibility, coverages, policy changes, transfer, claim submissions, and billing clarification
  • Use a customer-focused review process to educate customers about insurance options

Requirements
  • Authorized to work in the United States (Required)
  • Excellent customer service and interpersonal relationship skills
  • Working knowledge of basic office equipment, machines, and procedures
  • Ability to be responsible, dependable, and punctual
  • Ability to multi-task and work under pressure
  • Must be licensed in Property and Casualty within 30 days
  • Bilingual in Spanish or Vietnamese is a plus


  • Richardson, Texas, United States Thien Thai - State Farm Agent Full time

    Job DescriptionWe are seeking a Customer Service Representative to join our team as a State Farm Agent Team Member. In this role, you will have the opportunity to work with a State Farm independent contractor agent and market only State Farm insurance and financial service products. As a customer-focused individual, you will use a needs-based review process...


  • Richardson, Texas, United States Insurance Source of Dallas Full time

    Job Description:We are seeking a results-driven Office Manager to join our team at Insurance Source of Dallas. As a key member of our Personal Lines department, you will be responsible for leading and developing a high-performing team, developing and implementing effective sales strategies, and analyzing data to identify areas for...


  • Richardson, Texas, United States Pearson Professional Testing Center Full time

    Job Overview:Pearson Professional Testing Center is seeking an Examination Service Manager to join our team. This role will be responsible for overseeing the daily operations of our testing center, ensuring that all exam sessions run smoothly and efficiently. The ideal candidate will have excellent communication and organizational skills, with the ability to...


  • Richardson, Texas, United States Aramark Full time

    **Job Title:** Customer Service SpecialistAbout the Job: We are seeking a skilled and detail-oriented Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various communication channels.The estimated salary for this role is $45,000 -...


  • Richardson, Texas, United States DebtBlue Full time

    We are committed to helping individuals and families achieve financial stability. As a Bilingual Customer Service Rep at DebtBlue, LLC, you will be part of a fast-growing debt settlement organization that is dedicated to restoring peace to those in financial distress.Job SummaryAs a customer service representative, you will play a critical role in providing...


  • Richardson, Texas, United States Legrand Full time

    At Legrand, we are seeking a highly skilled Customer Service Ambassador to join our team. As a key member of our customer support unit, you will be responsible for using professional written and verbal communications to process orders received by mail, telephone, or personal customer contact.The ideal candidate will provide pricing, availability, and...


  • Richardson, Texas, United States Which Wich Superior Sandwiches Full time

    We're seeking a highly skilled Customer Service Representative to join our team at Which Wich Superior Sandwiches. This exciting opportunity offers the chance to provide top-notch service to our guests and contribute to the success of our brand.About the RoleThe ideal candidate will possess excellent communication skills, both verbal and written, and be able...


  • Richardson, Texas, United States Smart AutoCare Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who is passionate about providing exceptional service and support to clients in the automotive industry.About the RoleThe successful candidate will be responsible for answering inbound calls,...


  • Richardson, Texas, United States L&S Mechanical Full time

    We are seeking a Customer Service Liaison to join our team at L&S Mechanical. As a leading provider of turnkey plumbing, HVAC, and electrical installation services in the Texas, South Carolina, North Carolina, and Georgia residential housing markets, we offer a unique opportunity for professionals looking to excel in customer-facing roles.As a key member of...


  • Richardson, Texas, United States William Kuo - State Farm Agent Full time

    State Farm Insurance Agent in Richardson, TX is seeking a motivated and career-oriented professional to join their team as a Customer Service Specialist.About the RoleThis position offers a salary of $45,000 per year, plus commission/bonus. As a representative for William Kuo - State Farm Agent, you will build customer relationships within the community to...


  • Richardson, Texas, United States Randstad Full time

    About the RoleThis Customer Service Representative position is a fantastic opportunity to join our team at Randstad and deliver exceptional customer experiences. As a key member of our contact center, you will be responsible for handling incoming customer calls, resolving queries, and providing solutions to meet their needs.Key Responsibilities:Customer...


  • Richardson, Texas, United States Jason's Deli Full time

    **About Us**At Jason's Deli, we pride ourselves on being a family-owned business that has been serving our communities since 1976. Our goal is to create an environment where employees can grow and thrive, both personally and professionally.We believe in recognizing and rewarding our employees for their hard work and dedication. That's why we offer a range of...


  • Richardson, Texas, United States Randstad Full time

    Role OverviewWe are seeking an experienced Customer Service Advocate to provide exceptional support to consumers in the residential HVAC industry.About the JobThis role involves handling consumer inquiries, resolving issues, and providing guidance on equipment use, warranty details, and product options. The ideal candidate will have excellent communication...


  • Richardson, Texas, United States Raising Cane's Full time

    Are you passionate about delivering exceptional customer experiences? Look no further than Raising Cane’s Food Service Professional role! In this position, you will work closely with our team to provide top-notch service and maintain a clean, safe environment.Main Duties:Process customer transactions efficiently and accuratelyPrepare and present food to...


  • Richardson, Texas, United States AMR Corp. Full time

    Do you want to make a difference in people's lives? Join us as a Non-Emergent Call Take Professional at AMR Corp. in Lewisville, TX, where every second counts!In this critical role, you will work in a fast-paced environment, responding to non-emergency calls, gathering essential information from callers, and collaborating with dispatchers to provide...


  • Richardson, Texas, United States Pearson Professional Testing Center Full time

    About the Job:We are seeking a highly organized and detail-oriented individual to join our team as an Examination Service Manager at Pearson Professional Testing Center. This role will be responsible for ensuring the smooth operation of our testing center, including managing exam sessions, verifying candidate identification, and maintaining accurate records....


  • Richardson, Texas, United States Agile People and Payroll LLC Full time

    OverviewThe Agile People and Payroll LLC is seeking a skilled Customer Service Representative to join our team. As an integral part of our call center operations, you will be the face of our company, handling customer inquiries and resolving issues in a professional and courteous manner.This is a full-time position with a competitive salary range of $45,000...


  • Richardson, Texas, United States Game Nerdz Full time

    Job OverviewAt Game Nerdz, we are seeking a highly motivated and organized Customer Success Representative to join our team. As a key member of our customer support team, you will play a critical role in providing exceptional customer service and ensuring seamless interactions with customers.The ideal candidate will possess excellent communication skills,...


  • Richardson, Texas, United States Legrand Full time

    As a key member of the Legrand team, you will provide exceptional customer service and support via phone, email, or fax. Your primary responsibility will be to process orders received through various channels, ensuring timely and accurate fulfillment. In this role, you will also be responsible for providing pricing and availability information, as well as...


  • Richardson, Texas, United States Compass Group USA Inc Full time

    Overview of the RoleWe are seeking a dedicated and enthusiastic Culinary Service Professional to join our team at Compass Group USA Inc. This role will play a vital part in ensuring the smooth operation of our food service facilities, providing excellent customer service and maintaining high standards of quality and safety.