Software System Support Specialist

4 days ago


Tampa, Florida, United States Agile IT Synergy, LLC Full time
Job Overview

Agile IT Synergy, LLC is a Subject Matter Expert (SME) based information technology company focused on delivering innovative solutions that meet customer mission needs. We're seeking customer-focused individuals with a passion for solving complex problems and exceeding expectations.

Job Responsibilities

The successful candidate will provide software-agnostic field support for forward-deployed users of operational, advanced analytic intelligence support, and technical and analytical mission planning and execution systems. This includes engineering and technical administration, embedded data services, and analytical support and mentorship for workflow development, data source integration, and expert utilization of multiple software capabilities to solve information challenges.

Key Qualifications
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
  • Minimum of two years of operational experience with/or supporting the assigned Component
  • Minimum of five years of operational experience with or supporting an organization's navigation and mission planning techniques, communications, mission equipment, and planning techniques
  • Experience with the assigned Component's tactical Standard Operating Procedures (SOP) and mission guides
  • Knowledgeable of assigned Components operations and tactics
  • Active Secret Clearance with TS Eligibility required
Benefits
  • National health, vision, and dental plans
  • Paid Time Off and 11 paid holidays
  • Life Insurance
  • Short and long term disability plans
  • 401(K) retirement plan
  • Incentive and recognition programs
  • Relocation opportunities
  • Tuition and certification reimbursement


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